hard-to-reach abc/mbc communities toolkit

Welcome to the Hard-to-Reach ABC/mBC Communities Toolkit: Explore existing resources, connect with initiative leaders, and leverage proven strategies to support UPPs with mBC.

To address the critical unmet need in access to care for hard-to-reach populations with advanced/metastatic breast cancer (ABC/mBC), the ABC Global Alliance and Pfizer have collaborated to develop a toolkit of relevant, community-based initiatives and best practice summary documents that aims to drive collaboration across the global ABC/mBC community.

Following the successful launch of the toolkit in 2020 and the addition of 15 initiatives in 2021, an additional 23 initiatives have now been added to further address the unmet need for these hard-to-reach populations.

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305 Pink Pack Cancer Support Services

305 Pink Pack Cancer Support Services

305 Pink Pack

Low-income and vulnerable communities face many barriers to accessing cancer and recovery care. This program, serving a largely Hispanic population in South Florida, provides a range of services aimed at reducing these barriers and improving equity in care and recovery, including childcare, transportation, self-care services and emotional support.

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Objectives

  • To improve equity in access to cancer care for vulnerable communities
  • To provide targeted support to overcome barriers to access to care
  • To provide emotional support and reduce stress

Community Targeted

Underserved, low-income patients with cancer in South Florida, US

Target Reach

150-300 people

Unmet Need Addressed

  • Low-income, Hispanic communities in South Florida lack adequate support for health, social and economic needs, and face many barriers to accessing cancer care and recovery services

Key Components

  • A customised support program that includes services such as transport, childcare, grocery assistance, self-care services, and emotional support in Spanish and English, depending on each individual’s assessed needs
  • Referrals to local and national resources providing long-term health, social and economic support

Challenges

  • Fundraising was hampered by many potential donors mistakenly believing that the services the program provides were already readily available through national organizations
  • Educating people about this gap in services was key to overcoming this challenge

Outcomes

  • The program assists 96 women or more per year
  • 100% of enrolled participants reported a 90% or higher reduction in stress levels
  • Participants reported no missed care appointments as a result of using the service

Development / Implementation

The program was founded by Rosemary Carrera after being diagnosed with BC. She developed the program and the Thriver Fund to address the logistical and financial challenges she experienced to support other women. The project is funded through fundraising events.

Timeline

The project started in January 2020 and is ongoing.

support-for-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-with-low-health-knowledge
younger-people
people-who-lack-an-adequate-caregiver-or-support-system
north-america
ABC Infographics

ABC Infographics

After Breast Cancer Diagnosis

Following breast cancer diagnosis, many patients are unaware of advanced/metastatic disease and the symptoms to look out for. This initiative comprises two infographics showing simple-to-understand, red-flag symptoms for both ductal and lobular ABC/mBC, and is intended for use with patients and as an educational tool for HCP training.

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Objectives

  • Raise awareness of ABC/mBC
  • Improve understanding of red-flag symptoms
  • Improve mental health of patients with ABC/mBC by addressing fear of cancer return

Community Targeted

All BC patients, and possible de novo patients through use in breast screening

Target Reach

>300 people

Unmet Need Addressed

  • Low ABC/mBC awareness
  • Lack of mental health support for patients with ABC/mBC

Key Components

  • Two PDF infographics for use as an educational tool with patients and in clinician training
  • Available online and in ABCD’s patient book

Challenges

  • Clinicians were resistant to use the infographics due to fear of upsetting patients
  • Lack of collaboration from some charities, who tried to claim the work of ABCD as their own

Outcomes

  • The initiative has resulted in earlier diagnosis and better understanding of ABC/mBC, with many patients asking for and sharing the PDFs
  • It is considered a "gold standard" document by NHS England, and is used by cancer centres and alliances in their end of treatment plans and to educate non-oncology specialist doctors

Development / Implementation

The infographics were reviewed by an oncologist and a clinical nurse specialist for accuracy, and ratified with Greater Manchester Cancer Centre.

Timeline

6+ years (2014-ongoing) – used by NHS England/Cancer Alliances for 2 years.

Contact Details

raising-awarness
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
europe
ABC Project

ABC Project

Cancer Solutions KK

While there are many BC support groups in Japan, most are not for people with ABC/mBC and many people with advanced disease have difficulties finding information online. The ABC Project aims to educate and empower people with ABC/mBC, their families, and HCPs, through online seminars, e-learnings, and episodes.

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Objectives

  • Educate and empower people with ABC/mBC, their family, HCPs and supporters in Japan

Community Targeted

ABC/mBC patients, HCPs and supporters in Japan

Target Reach

>300 people

Unmet Need Addressed

  • Lack of support groups specifically for people with ABC/mBC
  • Lack of information on medical treatments, survivorship and work online

Key Components

  • ABC Advocate College (e-Learning programs): 25 e-learnings, covering the latest treatments, psychological, social and financial issues, from the leading doctors in the ABC/mBC field in Japan
  • ABC Episode Bank (website): Episodes posted by people with ABC/mBC and their family. Each is tagged with keywords to allow viewers to select which episode they want to read
  • Online Seminars: Regular seminars on various themes, such as conference reports, communication with HCPs, palliative care, money and social security, oral care, etc.

Challenges

  • The Covid-19 pandemic prevented the seminars from happening in-person

Outcomes

  • 185 people registered to the ABC Advocate College
  • ~97,000 people have viewed the ABC Episode Bank
  • ~50 participants attend each online seminar

Development / Implementation

Initiated through research from Cancer Solutions/CSR Project on Return to Work and Financial Toxicity of Breast Cancer Patient in Japan. Group discussion and surveys were used to collect the needs and interests of people with ABC/mBC.

Timeline

The ABC project started in January 2020 and is ongoing. The ABC Advocate College (February 2021), ABC Episode Bank (September 2020), online seminars (March 2020).

Contact Details

Naomi Sakurai Cancer Solutions (info@cansol.jp)

educating-patients
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
asia-pacific
Abuja Breast Cancer-Support Group (ABC-SG)

Abuja Breast Cancer-Support Group (ABC-SG)

Project PINK BLUE - Health & Psychological Trust Centre (PPB-HPTC)

In Nigeria, there is stigma and misunderstanding associated with breast cancer, and many patients do not receive adequate support. This initiative connects people impacted by breast cancer in Nigeria to support, educate and empower them, through patient navigators, telephone support, monthly support groups, financial support, and educational materials.

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Objectives

  • Provide people with breast cancer in Nigeria with emotional, social and financial support
  • Improve understanding and reduce stigma associated with breast cancer in Nigeria

Community Targeted

All BC patients

Target Reach

>300 people with breast cancer (irrespective of culture, sex, location, age, ethnicity and religion)

Unmet Need Addressed

  • Lack of financial, psychosocial, and emotional support for people with breast cancer in Nigeria
  • Lack of visible survivorship for people with breast cancer

Key Components

  • Monthly support group meetings: A safe, open, and non-judgmental environment to discuss ABC/mBC and the impact on patient’s lives
  • Support Program:
    • Non-drug-specific financial assistance: breast prosthesis, mastectomy bras, wigs, testing/scans, surgery, psychotherapy, etc.
    • Ride assistance: transport to and from support group meetings, treatment centre, and palliative care centre
    • Education materials: information, educative and communication materials such as flyers and posters
    • Mobile app: solely for support group members (conceptual)

Challenges

  • Breast cancer survivors were initially reluctant to share their stories
  • It was difficult to support the financial needs of the project without grants or donations. Financial needs included:
    • Medical and non-medical bills of members
    • Transport fares
    • Drinks and refreshments
    • A functional office space
    • Paid office ‘champions’

Outcomes

  • Improved psychological state of members
  • More BC patients are deciding to join the support group
  • The initiative led to the development of patient support partnership programmes and access to medicine partnerships with pharma organisations

Development / Implementation

Developed by a group of 9 champions and 6 Project Pink Blue staff; required 10 mobile phones for champions, office space, utility vehicle.

Timeline

Started in 2016 and is ongoing.

Contact Details

peer-to-peer-support
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
africa
BC Awareness Campaign

BC Awareness Campaign

Pfizer and Digital 770

In Israel, Jewish ultra-orthodox communities do not encourage testing or obtaining medical information despite a high risk for BRCA mutations, and older Arab women have low treatment compliance. This awareness campaign, using culturally-adapted tools, aims to raise awareness of BC, and the importance of BRCA testing and treatment among these communities.

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Objectives

  • Raise awareness of BC, the importance of BRCA testing (Jewish ultra-orthodox) and of treatment (Arab sector)
  • Improve BC treatment compliance (Arab sector)

Community Targeted

Jewish ultra-orthodox and Arab sector women in Israel

Target Reach

>300 Jewish ultra-orthodox and Arab sector women

Unmet Need Addressed

  • Limited access to digital media (pre-Covid-19)
  • Low treatment compliance (older women in Arab sector)
  • Lack of BRCA testing (Jewish ultra-orthodox)

Key Components

  • Digital awareness campaign, including banners, articles, videos, HCP interviews, and influencers, tailored to the Arab sector and the Jewish ultra-orthodox community

Challenges

  • Adapting information to a community with a different culture – to overcome this, worked with a specialist agency (with employees from the communities) to tailor messaging to reach the target audience

Outcomes

  • Thousands of visits to Pfizer’s website

Development / Implementation

Collaboration between Pfizer and Digital 770 (Jewish ultra-orthodox) and another specialist company (Arab sector). Required approval from the MoH.

Timeline

Jewish ultra-orthodox campaign: October-November 2020 and October-November 2021 Arab sector campaign: October- November 2021.

raising-awarness
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
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asia-pacific
Breast Cancer Disease Awareness Campaign for Ethnic Minorities in Colombia

Breast Cancer Disease Awareness Campaign for Ethnic Minorities in Colombia

Pfizer SAS and VIVE AFRO magazine

African-American women have a higher risk of developing aggressive breast cancer but lower access to diagnostic examinations than women of other ethnicities. In collaboration with Vive Afro, a media and digital content company specializing in Afro-Colombian culture and content, Pfizer developed and conducted a campaign in Colombia to raise awareness of breast cancer.

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Objectives

  • To increase health literacy in breast cancer amongst Afro-Colombian women

Community Targeted

Afro-Colombian and indigenous women

Target Reach

>300 people

Unmet Need Addressed

  • African-American women are 2.7 times more likely to develop aggressive breast cancer than women of other ethnicities, yet areas with high populations of Afro and indigenous descent typically have worse access to diagnostic examinations such as mammography

Key Components

  • Radio advertisements in community radio stations, press release, influencer content and social media content
  • The campaign was disseminated in community communication channels using ethnically appropriate language

Challenges

  • Designing the campaign content and language appropriately to ensure that it reached the target audience
  • To meet this challenge, the material was developed to include references to different ethnic groups, in appropriate language, in accordance with target audience needs and expected uses, and distributed via Afro-Colombian communication channels

Outcomes

  • The campaign gained 11.4 million views and reached 981 interactions on the agency’s channel

Development / Implementation

Vive Afro magazine was identified and contracted as a supplier specializing in ethnic content. A cross-functional team including communications, medical and regulatory team members was responsible for developing content. Pfizer SAS sponsored the initiative, and 7 colleagues and 2 agencies took part.

Timeline

The campaign took place in November and December 2022.

raising-awarness
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
people-with-low-health-knowledge
people-with-uncontrolled-comorbidities
people-who-lack-an-adequate-caregiver-or-support-system
south-america
Breast Cancer Navigation & Palliative Program (BCNPP)

Breast Cancer Navigation & Palliative Program (BCNPP)

Project PINK BLUE - Health and Psychological Trust Centre (PPB-HPTC)

In Nigeria, there is stigma and misunderstanding associated with breast cancer, and many patients do not receive adequate support. The BCNPP is a cancer care programme designed to educate cancer survivors and caregivers across Nigeria to become professional patient navigators who can guide women with ABC/mBC.

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Objectives

  • Build nurse and patient navigator capacity and capability to support people living with ABC/mBC
  • Improve the quality of life of people with mBC/ABC

Community Targeted

All BC patients, particularly those with ABC/mBC, in Nigeria

Target Reach

>300 people with breast cancer (irrespective of culture, sex, location, age, ethnicity and religion)

Unmet Need Addressed

  • Lack of financial, psychological, and educational support for people with breast cancer in Nigeria
  • Lack of visible survivorship and palliative care for people with breast cancer

Key Components

  • BC patients (champions) trained to become navigators and advocates to support BC patients and caregivers
  • Oncology nurse training in palliative care (also provide home care)
  • Dedicated telephone support number: Nigeria’s first telephone support centre for information on BC diagnosis, treatment, palliative care
  • Navigators guide and information materials
  • Mobile app: for the wider community (conceptual)

Challenges

  • Covid-19 placed additional stress on the companies finances reducing the number of employees and limiting the reach of the initiative
  • Aiming to develop the mobile app to reach more people for a lower cost

Outcomes

  • Several mBC patients have been navigated through their cancer journey and the care continuum
  • More BC patients are deciding to join the support group and make their diagnosis public
  • The initiative led to the development of patient support partnership programmes and access to medicine partnerships with pharma organisations

Development / Implementation

Originally developed by an oncologist and psychologist, the initiative is now ran by 10 Project Pink Blue patient navigators; requires 10 mobile phones and a web based navigation app.

Timeline

Started in 2015 and ongoing & continuing to grow.

Contact Details

support-for-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
africa
Breast Cancer School for Patients

Breast Cancer School for Patients

Center of Nuclear Medicine and Oncology

Kazakhstan has a high incidence of breast cancer and significantly lower 5-year survival rates compared to OECD countries. The leading oncology center in the Abay region sees a high number of patients, who often have low health literacy. This initiative provides a series of patient training and education sessions on all aspects of BC to improve treatment outcomes.

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Objectives

  • Strengthen patient health literacy in BC symptoms, diagnostics, treatment, and treatment side effects and increase treatment adherence
  • Improve access for online training and education for rural and hard-to-reach patients
  • Educate patients on healthy nutrition and taking an active role in the management of their health

Community Targeted

Wider population of the Abay region in Kazakhstan

Target Reach

>300 people

Unmet Need Addressed

  • Many patients have low health literacy and lack knowledge of disease management, and due to the high influx of BC patients, healthcare professionals have insufficient time to answer patients’ questions at time of appointment

Key Components

  • 12 2-hour, monthly, face-to-face training sessions (also available online) on selected topics
  • Collection and analysis of feedback from patients and their relatives on the training sessions
  • Short videos of key messages and frequently asked questions to be shared on YouTube and the centre website

Challenges

  • Getting patients to attend training sessions on the weekend, and increasing online attendance
  • Announcements about upcoming training sessions are made 5-7 days in advance of every session to help improve attendance

Outcomes

  • As of February 2023, 3 training sessions have been conducted, reaching attendance of 48 patients in person and 12 online

Development / Implementation

The first patient school session was held in May 2022 and revealed a great need for patient education. A project plan for a wider initiative including 12 training sessions was developed. The initiative is run by a multidisciplinary team of 20 specialists, and is funded by a Pfizer Independent Medical Education Grant.

Timeline

The project was initiated in November 2022 and is due to complete in October 2023.

Contact Details

educating-patients
people-who-live-a-long-distance-from-a-specialist-centre
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
asia-pacific
Care-A-Van Breast Cancer Project

Care-A-Van Breast Cancer Project

Pfizer Malaysia

In Malaysia, there are multiple barriers to early diagnosis and treatment of BC, and outreach projects often work in silos and are restricted to big cities. This collaborative, multi-organisation initiative aims to increase early BC diagnosis in urban poor communities, as well as provide information, support and care specifically for patients with ABC/mBC.

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Objectives

  • Explore barriers to early diagnosis and treatment of BC and promote collaboration between stakeholders to improve diagnosis and access to care and reduce healthcare disparities for patients with BC (especially ABC/mBC)

Community Targeted

Patients with BC from deprived areas, low education, and ethnic minorities

Target Reach

>300 people

Unmet Need Addressed

  • Multiple sociocultural, religious and communication issues that prevent early diagnosis and access to BC care
  • Poor stakeholder collaboration and lack of support for those living outside big cities
  • Lack of specific information and patient advocacy groups addressing ABC/mBC

Key Components

  • Training modules & breast examination to educate urban poor communities on BC detection and treatment
  • Thrive website and #UNPAUSE campaign specifically to educate and support patients with ABC/mBC

Challenges

  • Lack of funding and difficulty identifying common objectives between public and private organisations involved
  • Cultural/religious barriers to current BC examination methods and stigma around diagnosis with ABC/mBC

Outcomes

  • This initiative has reached >208 sites in Selangor with 10,000 breast examinations carried out
  • It has prompted research publications from the partnership with the University of Malaysia

Development / Implementation

This initiative was developed by a team of >6 partners, alongside drivers, nurses and volunteers.

Timeline

Ongoing (to be completed by end of 2021).

Contact Details

raising-awarness
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
asia-pacific
Community Outreach Programme

Community Outreach Programme

Breast Care International (BCI) and Peace and Love Hospitals

Women in Ghana, especially those in villages and deprived communities, have low awareness of BC and often do not have easy access to early detection methods. This initiative aims to reduce the rate of late-stage BC diagnosis by travelling to these communities to offer education, breast examination, advice and support (including for patients with ABC/mBC).

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Objectives

  • Educate deprived communities about BC and increase community awareness in order to help downstage BC at diagnosis

Community Targeted

All women in Ghana, especially in villages with limited access to care

Target Reach

>300 people

Unmet Need Addressed

  • Low education and awareness of BC and associated religious/cultural taboo leading to late-stage diagnosis
  • Limited access to and opportunity for breast examinations

Key Components

  • HCPs and patient representatives travel on a bus to remote communities (churches, schools, etc.) to provide:  
  • Educational presentations and Q&A sessions
  • Breast examinations and advice (including encouraging patients presenting with ABC/mBC to seek treatment)

Challenges

  • Proving that there was a problem with BC in Ghana in order to secure the initial funding
  • Reaching people to advertise the outreach programmes, which was overcome via the radio and church networks
  • Encouraging women to talk about BC, which is considered extremely taboo and to be a spiritual disease

Outcomes

  • The outreach programmes have resulted in an increased number of women seeking care for BC, presenting with early stage BC, and BC survivors, and a decreased number of women refusing treatment

Development / Implementation

150 members (permanent and volunteer) across two offices independently plan programmes.

Timeline

Ongoing since 2002.

Contact Details

Beatrice Wiafe Addai, M.D., PhD. (drwiafe@gmail.com)

raising-awarness
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
younger-people
people-who-mistrust-conventional-treatments
people-who-lack-an-adequate-caregiver-or-support-system
africa
Community-Based Women's Cancer Awareness

Community-Based Women's Cancer Awareness

Innovating Health International (IHI)

Communities in Haiti have low awareness of BC and often do not engage with cancer care services until the disease is at a very advanced stage. This research-led initiative aims to raise BC awareness through a multimedia campaign, designed in Creole, including pamphlets, videos, t-shirts, and wallets for the public and a training manual for HCPs.

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Objectives

  • Understand awareness, perceptions and challenges around ABC/mBC in order to address misunderstandings and barriers to early diagnosis and treatment
  • Reduce the number of ABC/mBC diagnoses and empower patients to take ownership of their ABC/mBC narratives

Community Targeted

General population of Haiti (women and men of all ages)

Target Reach

>300 people

Unmet Need Addressed

  • Low awareness of BC, including prevention, diagnosis, access to care and treatment outcomes
  • Poor access to and awareness of cancer detection and care services, especially for rural populations

Key Components

  • Research through a survey of 414 participants and 35 focus groups across Haiti
  • Co-creation of a multimedia BC awareness campaign, in Creole, for healthcare providers and the public

Challenges

  • Gender health inequity and fear/stigma associated with cancer, which was overcome by training female cancer survivors as community health workers

Outcomes

  • In 2016-17, nearly 30,000 people were educated and nearly 7,000 women examined for breast and cervical cancer, with >1100 cases of BC treated in the last five years through the program
  • The percentage of women presenting with ABC/mBC has decreased from 39% in 2014 to 22% in 2018

Development / Implementation

This initiative was designed by 10 people from 5 organisations and materials were distributed through IHI and local partners. Initated with SPARC funding.

Timeline

2016–present (ongoing).

Contact Details

raising-awarness
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
people-with-low-health-knowledge
men
north-america
Consultation in Pictures

Consultation in Pictures

Médipôle Hôpital Mutualiste de Lyon-Villeurbanne

In some care centres in France, up to 20% of patients do not speak French well. This tool recaps the different steps of the BC patient journey in pictures, for use in consultations to help HCPs explain to their patients what their disease is, what treatment they will have and what support is available.

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Objectives

  • To improve communication between HCPs & BC patients during medical consultations by addressing the language barrier

Community Targeted

BC patients who don’t speak French well, are old or have low health knowledge

Target Reach

>300 people

Unmet Need Addressed

  • Language barrier: in many care centres, up to 20% of patients do not speak French well
  • The language barrier can lead to poor treatment adherence

Key Components

  • Educational tool comprising a set of pictures illustrating the different steps of the patient journey, including information about the disease, treatment, possible side effects, and available support
  • Remote training videos to explain how to use the tool (especially for nurses)

Challenges

  • Accommodating all modification requests and aligning on a final version of the tool after circulating to pilot centres and HCPs for feedback

Outcomes

  • Médipôle has integrated the tool in its services and now uses it with all patients, not just those who don’t speak French well
  • Impact and outcomes of the tool will be measured and assessed in H1 2023

Development / Implementation

The tool was co-created by Médipôle oncologists, pharmacist, nurses and an agency. The project was presented to 10 pilot centres for review and feedback. The tool has also been tested with patients at Médipôle. Training in use of the tool is available from Pfizer local partners for medical teams who would like to use the tool with their patients.

Timeline

The project was initiated in 2021; official national launch in October 2022.

educating-hcps
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
older-people
people-with-low-health-knowledge
people-with-mental-health-conditions
europe
Dandelion Toolkit

Dandelion Toolkit

Dandelion Health, Metastatic Breast Cancer Alliance

For people newly-diagnosed with ABC/mBC, concepts discussed with HCPs can be complex and difficult to understand. The Dandelion Toolkit aims to improve communication between patients and HCPs through visuals to help guide discussions on diagnosis, pathology, staging, treatment options, and QoL tools.

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Objectives

  • To help people with newly-diagnosed ABC/mBC to understand complex mBC concepts through visual aids
  • To improve communication between patients and health practitioners
  • Create opportunities for shared decision making between patients and HCPs

Community Targeted

Newly diagnosed mBC patients

Target Reach

60-150 newly diagnosed people with mBC

Unmet Need Addressed

  • Lack of accessible information on mBC/ABC for newly-diagnosed patients
  • Low levels of communication between people with newly-diagnosed ABC/mBC and HCPs

Key Components

  • Conversation card (for HCPs) – guides discussion on pathology, staging, treatment options, QoL tools
  • Dandelion notebook (for patients) – helps to navigate diagnosis and treatment options
  • Dandelion app (currently in beta) – translates conversation into video

Challenges

  • Challenge getting HCPs to adopt the visual approach to communication across all BC patients (including eBC)

Outcomes

  • Positive feedback from both patients and HCPs, who reported improved connection by having visuals to help guide difficult conversations

Development / Implementation

Developed by designer Dr Corrine Ellsworth Beaumont, using primary research and a co-creative process involving mBC patients and HCPs (tested with nearly 100 mBC patients across the USA, Turkey, Mexico and Australia). Supported by the Metastatic Breast Cancer Alliance, Pfizer and other pharmaceutical Alliance members.

Timeline

2015 – present.

Contact Details

Corrine Ellsworth-Beaumont (hello@dandeliontoolkit.com)

educating-hcps
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
europe
asia-pacific
africa
south-america
north-america
Demonstration of a Scalable Breast Health Care Pathway: Experience from Botswana

Demonstration of a Scalable Breast Health Care Pathway: Experience from Botswana

JHPIEGO, Botswana Ministry of Health and Wellness, Princes Marina Hospital, University of Botswana, Botswana National Health Laboratory Good Hope and Gaborone District Health Management teams, Journey of Hope, Cancer Association of Botswana and the Fighter Support Group

It is estimated that 70% of BC cases are diagnosed late in Botswana and there are often delays to diagnosis and treatment. This initiative provides education on breast awareness and examination, as well as improving the patient journey from community to treatment by identifying delays, reducing the time at each stage, and improving quality of services.

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Objectives

  • Improve early detection and treatment of BC in Botswana by identifying and addressing health system barriers that prevent patients from progressing through the entire BC care pathway

Community Targeted

Women aged 35–50 from the Good Hope District in Botswana

Target Reach

60-150 people

Unmet Need Addressed

  • Delays in patient presentation at a health facility after symptom onset, resulting in late-stage diagnosis
  • Long wait times between first health facility visit and specialty cancer care

Key Components

  • Training of HCPs in awareness communication, clinical breast examination and demonstration of self-exams
  • Health education for the public, as well as clinical breast examinations by trained healthcare workers
  • Referral, clinical assessment, imaging and staging, followed by treatment at an oncology treatment centre
  • Tracking & navigation through the referral pathway, identifying delays and implementing corrective measures

Challenges

  • The global Covid-19 pandemic restricted education and awareness activities and limited the number of available HCPs
  • Limited laboratory and radiology capacity resulted in delays to testing results

Outcomes

  • The initiative has increased communication between healthcare facilities and resulted in standardised clinical guidelines for breast health throughout the country

Development / Implementation

A team of 21 people from across the organisations work in collaboration with hospitals - Jhpiego (5 people); Botswana Ministry of Health and Wellness (2); Princes Marina Hospital (5); University of Botswana (5); University of Rutgers (1), Botswana Cancer Association (2); Journey of Hope (1). Funding via Roche Products.

Timeline

The initiative is scheduled to end in December 2020.

Contact Details

Amon Marwiro (amon.marwiro@jhpiego.org)

Tlotlo Ralefala (Tlotloral@gmail.com)

Peter Vuylsteke (Vuylstekep@ub.ac.bw)

educating-hcps
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
people-with-low-health-knowledge
africa
Digitally Empowered®

Digitally Empowered®

Patient Empowerment Network (PEN)

It can be difficult for newly diagnosed cancer patients to navigate the wealth of information online. Digitally Empowered® is an online course aiming to provide patients with knowledge and tools to find credible information about their disease, empowering them to make informed decisions about their treatment, through a series of easy-to-follow video modules.

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Objectives

  • Help people with cancer become more ‘tech-savvy’ and use the internet, social media and apps with confidence
  • Provide cancer patients with credible information about their disease and treatment options online
  • Empower patients with cancer to ask informed questions and take an active role in treatment decision making

Community Targeted

Cancer patients in the US

Target Reach

>300 people living with cancer in the US

Unmet Need Addressed

  • Poor access to reliable, credible online information about cancer treatments
  • Lack of knowledge on internet access and navigation among cancer patients

Key Components

  • A 10-module online course (each module comprising a video, resource guide and quiz), including: How to access the internet, identify credible sources and websites, use social media to connect and learn, navigate health with mobile devices, apps for convenience and fun, how to use telemedicine, how to access and join online support communities

Challenges

  • Teaching people to use technology via technology and how to make the resources user friendly

Outcomes

  • The programme has helped >2000 people, 1213 in English and 790 in Spanish

Development / Implementation

Financial support was provided by Pfizer US. The resource was designed based on the content of workshops that had been delivered for over 6 years. A web developer and an animator were used in the development.

Timeline

Initiated in November 2019 and finalised in early 2021.

Contact Details

educating-patients
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
north-america
Discussion Groups For People with mBC (Gespreksgroepen uitgezaaide borstkanker)

Discussion Groups For People with mBC (Gespreksgroepen uitgezaaide borstkanker)

Dutch Breast Cancer Association (Borstkankervereniging Nederland [BVN])

Patients with ABC/mBC in the Netherlands have limited access to psychological support and there is a lack of willingness to mix with patients with BC. This initiative organises accessible, monthly discussion groups specifically for patients with ABC/mBC, led by trained cancer coaches, allowing patients to connect, learn from each other and ultimately improve their QoL.

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Objectives

  • Connect patients with ABC/mBC, allowing them to learn from each other and empowering them to build resilience and maintain control
  • Ultimately, provide support and improve QoL for patients living with ABC/mBC

Community Targeted

Women with ABC/mBC in the Netherlands

Target Reach

60-150 people

Unmet Need Addressed

  • Limited awareness about how to live with ABC/mBC while maximising QoL
  • Little time for psychological support for patients with ABC/mBC in hospital

Key Components

  • Monthly discussion groups for people with ABC/mBC (8-10 people per group) in accessible oncology walk-in centres, led by trained cancer coaches and nurses. Often discussion groups have a set theme (e.g. take control, loved ones etc.)

Challenges

  • For consistency, the groups intake only twice a year, but turnover due to poor prognosis can be challenging
  • Groups were originally run by patient volunteers, but it was difficult for them to distance from their own experiences, so the organisation switched to professional cancer coaches

Outcomes

  • The initiative currently reaches 40 patients with ABC/mBC across four groups, with plans to expand to 10 groups by 2021

Development / Implementation

Per support group, the initiative requires: 2 trained coaches, 2 BVN employees, 4 volunteers, 2 nurses and 2 walk-in centre employees. Patients are invited to make a small donation to costs.

Timeline

The first group started 10 years ago and expanded to 4 groups in 2020.

Contact Details

Mirjam Velting (velting@borstkanker.nl)

peer-to-peer-support
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
people-with-mental-health-conditions
people-who-lack-an-adequate-caregiver-or-support-system
europe
Europa Donna Breast Health (Europa Donna_Meme Sağlığı)

Europa Donna Breast Health (Europa Donna_Meme Sağlığı)

Europa Donna Turkey and Pfizer Turkey

Patients with ABC/mBC in Turkey lack access to validated medical content and social interaction with other patients. Following the success of the Let Hopes Blossom Initiative since 2018, Europa Donna and Pfizer Turkey collaborated again to create this Instagram page for patients with ABC/mBC, offering both medical content and opportunity to engage with other patients.

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Objectives

  • Create a reliable platform for patients with ABC/mBC, offering both social and medical content
  • Promote patient interaction and communication through the platform

Community Targeted

Turkish patients with ABC/mBC and their family and friends

Target Reach

>300 people

Unmet Need Addressed

  • Lack of validated ABC/mBC medical content on social media platforms
  • Lack of patient interaction on social media platforms and through medical and social posts

Key Components

  • An Instagram page called Europa Donna_Breast Health with medically validated content in addition to social content including promotion of the Let Hopes Blossom hotline for psychological session referral
  • Social media advertisements and mailing campaigns

Challenges

  • Partner alignment on content selection and approval, as well as getting the correct tone for the posts – to overcome this, monthly meetings are held between the partners to discuss strategy, tone of posts, tactics and content

Outcomes

  • The Instagram page has 167 followers so far, and has achieved 2133 interactions, with 1326 smileys, 2 comments, 15 save posts, 9 shares and 814 website clicks

Development / Implementation

This initiative was developed as a collaboration between Europa Donna and Pfizer Turkey and required 15 people to develop, including a social media agency.

Timeline

The initiative started in September 2020 and is ongoing.

Contact Details

peer-to-peer-support
people-with-low-incomes
people-with-low-health-knowledge
europe
asia-pacific
Factors Influencing Treatment Decision Making in West African Women Diagnosed with BC Living in London

Factors Influencing Treatment Decision Making in West African Women Diagnosed with BC Living in London

Guys and St Thomas NHS Foundation Trust and University of Southampton

Young black women in the UK have significantly poorer BC outcomes compared with average and there is a lack of understanding of the factors influencing decision making in West African women living in the UK. This ethnographic study was conducted to enable HCPs to better understand these women’s beliefs & behaviours and adjust their own approach accordingly.

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Objectives

  • Understand beliefs around a BC diagnosis in West African women and explore how this may influence treatment decisions and adherence to treatment
  • Explore HCP understanding and experience of the values and attitudes of West African women towards BC diagnosis and treatment decision making

Community Targeted

West African women diagnosed with BC living in London

Target Reach

30-60 people

Unmet Need Addressed

  • Poor cancer outcomes for black women, especially young women, in the UK compared to other ethnicities
  • Lack of knowledge of the meaning of BC diagnosis and factors influencing decision making in West African women living in the UK, the largest population in the world outside West Africa

Key Components

  • Data collection through observation and interviews with West African women with BC and HCPs

Challenges

  • The initiative underwent a change in direction, from initially aiming to educate West African patients in their decision making, to trying to educate HCPs about this community

Outcomes

  • Improved understanding of the meaning of BC for West African women living in London thanks to 263 hours of observation with 33 West African women with BC and 15 HCPS, 48 informal and 4 formal interviews with women with BC, and 28 informal and 6 formal interviews with HCPs

Development / Implementation

This initiative began as a PhD study, with support and supervision provided by the University of Southampton, UK. Consultant nurse time/salary and PhD study fees were supported by Guys and St Thomas’ NHS Foundation Trust.

Timeline

Data collection for the study occurred between 2016-2020; final data analysis is ongoing.

Contact Details

Amanda Shewbridge (amandashewbridge@gmail.com)

Theresa Wiseman (theresa.wiseman@rmh.nhs.uk)

Alison Richardson (alison.richardson@soton.ac.uk)

educating-hcps
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-health-knowledge
europe
Foundations of Cancer Care

Foundations of Cancer Care

Institute of Cancer Research, Royal Marsden NHS Foundation Trust, Ocean Road Cancer Institute, Peace and Love Hospital / Breast Care International, Macmillan Cancer Support

Opportunities for cancer nursing education in Africa are limited and in Ghana and Tanzania there is a lack of specialist cancer care and knowledge among nurses. This one-year initiative aimed to identify current levels of competence and then develop a culturally sensitive training programme for nurses in practice and peer support advocates delivering cancer care.

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Objectives

  • Understand existing competencies and educate nurses and peer support advocates in delivering cancer care by developing culturally sensitive, transferable educational materials and resources

Community Targeted

Nurses working with patients with cancer

Target Reach

>300 people

Unmet Need Addressed

  • Lack of specialist cancer knowledge and care among nurses
  • Low applicability and cultural relevance of existing training programmes developed elsewhere

Key Components

  • Literature review and nurse learning needs analysis to assess competency
  • Development of a culturally sensitive training materials delivered through a 5-day teaching programme using a ‘train the trainer’ model
  • Ongoing mentorship and support by weekly Zoom meetings, as well as follow-up assessment

Challenges

  • Pre-organisation of the clinical sites was required to allow nurses to be released for teaching, as well as gathering real patient examples for application of learnings
  • The 5-day training programme was perceived as intense for both teachers and participants

Outcomes

  • A pre- and post-training assessment showed significant improvement in confidence and knowledge after completion of the training
  • The ‘train the trainer’ model has resulted in participants sharing their new skills

Development / Implementation

A core team of 6 Royal Marsden staff, 2 from Ocean Road Cancer Institute and 3 from Peace and Love Hospitals. Funding via a Global Challenge Research Fund grant through the Institute of Cancer Research.

Timeline

One year (2019-2020).

Contact Details

Tanzania - Nazima Dharsee (njdharsee@gmail.com)

Ghana - Beatrice Wiafe Addai (drwiafe@gmail.com)

UK - Theresa Wiseman (theresa.wiseman@rmh.nhs.uk)

educating-hcps
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
africa
Frankly Speaking About Cancer: Triple-Negative Breast Cancer in Black and African American Communities

Frankly Speaking About Cancer: Triple-Negative Breast Cancer in Black and African American Communities

Cancer Support Community

Black and African American people have a higher risk of developing breast cancer at an early age, a higher risk of cancer recurrence, and a higher risk of death from breast cancer than White people. This initiative provides information on breast cancer and health inequalities to empower and educate Black and African American populations in the US, Canada and Israel.

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Objectives

  • To provide accessible information and educational resources for Black and African American communities on health inequalities in breast cancer

Community Targeted

Black and African American people diagnosed or at risk of breast cancer

Target Reach

>300 people

Unmet Need Addressed

  • Black and African American people are more likely to develop breast cancer at a younger age, have triple-negative breast cancer, have a higher likelihood of breast cancer recurrence post-treatment, and are at a higher risk of death from breast cancer

Key Components

  • Educational tool (factsheet), available for free in print and online, including accessible information on the diagnosis, treatment and survival of triple-negative breast cancer in Black and African American populations
  • Includes information on genomic biomarkers, genetic testing, and inequalities in cost of care and access to clinical trials for ethnic minorities

Challenges

  • Condensing a high volume of rich information, focusing both on triple-negative breast cancer and health inequalities, into a concise factsheet

Outcomes

  • The webpage for the program has been viewed over 3,700 times, the factsheet has been ordered or downloaded 115 times
  • Further dissemination and promotional efforts through local network partners are ongoing

Development / Implementation

An advisory board was convened to discuss and align on key topics to include in the tool. The tool was created in print and online formats and disseminated via social media and CSC’s network of affiliates and hospital partnerships. The initiative was sponsored by Gilead.

Timeline

The project was completed and published in July 2022.

educating-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
north-america
Geriatric Cancer Care Toolkit

Geriatric Cancer Care Toolkit

Academy of Oncology Nurse and Patient Navigators

Over 50% of cancer survivors in the US are over 65 years, and this group of patients face more challenges and barriers to optimal cancer care than younger patients. This initiative provides an educational toolkit for nurses and patient navigators to help them better support this patient population and help minimize barriers to care.

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Objectives

  • To educate nurses and patient navigators on accessing specialized care, treatment planning, care management and overcoming barriers to care for geriatric cancer patients

Community Targeted

Geriatric cancer patients in the US

Target Reach

>300 people

Unmet Need Addressed

  • Cancer patients over 65 years face many additional challenges and barriers to cancer care compared to younger patients
  • Nurses and patient navigators play an important role in helping this patient group access specialized care and appropriate support

Key Components

  • Educational tool for nurses and patient navigators providing targeted information on the physical, psychosocial, cultural, spiritual, and socioeconomic principles of geriatric cancer care
  • The tool addresses the special needs, nutritional considerations, healthcare disparities, care management, and caregiver support needs for geriatric cancer patients

Challenges

  • None reported

Outcomes

  • The toolkit has enhanced education on geriatric cancer care

Development / Implementation

The toolkit was developed by a team of 20 from the Academy of Oncology Nurse and Patient Navigators. The project was sponsored by Pfizer.

Timeline

The initiative was developed over the course of a year and completed in 2022.

educating-hcps
older-people
north-america
Givemetime.now

Givemetime.now

Swedish Breast Cancer Association

This multi-channel awareness campaign has been created to highlight the unequal uptake of CDK4/6 inhibitors across Sweden despite there being a national recommendation to use them within their label. The campaign comprises of a film and web-page which will be promoted, via digital and traditional channels, to help increase the uptake of CDK4/6 inhibitors.

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Objectives

  • Increase the national uptake of CDK4/6 inhibitors in Sweden by 10% by June 2022
  • Increase in the average CDK4/6i uptake for the five regions with the lowest prescription, from 12 percent to 16 percent by June 2022

Community Targeted

Women over 35 and decision makers at national and regional level

Target Reach

>300 women, 100,000 people targeted via the social media campaign

Unmet Need Addressed

  • Low access to CDK4/6is for mBC patients in Sweden (~40%)
  • Large disparities in access to CDK4/6is between different regions of the country (6-90%)

Key Components

  • Campaign film ‘Give Me Time’ shares the story of women with ABC/mBC and what they would like to have more time to experience
  • Campaign webpage (givemetime.now) is the hub of the campaign that includes key information on mBC and unequal access to care and promotes the collection of signatures
  • Multi-channel marketing campaign (including TV, social media, newspapers)

Challenges

  • Finalizing the contract between all three parties involved in the project
  • mBC patient group was not a priority for the Swedish BC PAG

Outcomes

  • Campaign reached 300,000 and 6,600+ signed petition as of 6th of December 2021

Development / Implementation

Built on a previous 3-year collaboration with the national patient organisation for breast cancer that aimed to increase knowledge and create engagement around mBC.

Timeline

The project started planning in November 2020 and will be launched in November 2021.

Contact Details

raising-awarness
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
older-people
europe
Grant assistance program for single mothers with ABC/mBC

Grant assistance program for single mothers with ABC/mBC

Infinite Strength

Infinite Strength is a non-profit organisation with a mission to provide financial support to underserved single mothers with ABC/mBC in the US. This initiative provides eligible applicants with financial support of $6,000 for rent, mortgage, utilities and food, as well as free admission to the organisation’s HOPE retreats and quarterly Life Support Series panel discussions.

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Objectives

  • To offer better quality of life for single mothers with ABC/mBC and their children while navigating an ABC/mBC diagnosis
  • To offer better access to care by providing virtual and in-person quarterly panel discussions with top oncologists, researchers and therapists

Community Targeted

Underserved, low income single mothers living with ABC/mBC

Target Reach

150-300 underserved single mothers with mBC

Unmet Need Addressed

  • Single mothers with ABC/mBC often lack basic financial security and emotional support. The program was developed to address those needs and to improve the quality of life of this patient group

Key Components

  • A grant of $1,000 per month for six months to cover rent, mortgage, utilities and food, with the possibility of re-application for grant the following year
  • Lifetime, free of charge access to monthly HOPE Retreats with a licensed family therapist and quarterly virtual and in-person mBC Life Support Panel Discussions with experts in the field

Challenges

  • To make eligible patients aware of the initiative
  • The organisation have worked with oncologists and social workers to help make patients aware of the support available

Outcomes

  • Women and children from 17 states with access to financial support and oncologist expertise

Development / Implementation

The initiative was developed based on previous work with ABC/mBC patients leading to recognition of the needs of this underserved population.

Timeline

The initiative is ongoing.

support-for-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
north-america
Guiding Questions for Cancer Patients

Guiding Questions for Cancer Patients

Pfizer and Mi Salud Me Mueve

Many people with cancer in Colombia have low health literacy and interactions with medical professionals can be challenging. This practical guide provides questions for people with cancer to ask their healthcare professionals throughout the patient journey. It is hosted on the Salud Me Mueve website and was disseminated via a social media campaign.

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Objectives

  • To improve health literacy of people with cancer in Colombia
  • To enhance interactions between people with cancer (including ABC/mBC) and healthcare professionals

Community Targeted

People with cancer (including ABC/mBC) in Colombia, and their caregivers

Target Reach

>300 people with cancer and their caregivers

Unmet Need Addressed

  • Low health literacy among cancer patients
  • Poor communication between people with cancer and their healthcare professionals

Key Components

  • A downloadable, PDF guide with questions to ask HCPs at all stages of the patient journey, including: pathology, treatment, adverse events, communicating with relatives, health support resources and caregiver involvement
  • A social media campaign via Pfizer Colombia (Facebook and LinkedIn)

Challenges

  • The Colombian pharmaceutical regulatory promotional framework is under review

Outcomes

  • 64 visits to the Mi Salud Me Mueve Website
  • 4,758 impressions on social media (Facebook and Linkedin)

Development / Implementation

The initiative was developed by a team of 7 cross-functional Pfizer colleagues and 2 communication experts. It was an adaptation of a digital regional strategy based on the country’s regulatory framework and ethical industry codes.

Timeline

The guide was published in July 2021; the social media campaign started in September 2021 (ongoing).

Contact Details

Carolina Cortés (carolina.cortes@pfizer.com)

educating-hcps
people-with-low-health-knowledge
south-america
HOPE Retreat

HOPE Retreat

Infinite Strength

In the US, many single mothers with mBC are below the federal poverty level. This initiative provides financial and emotional support to these women and their children through a series of one-day retreats, including speaking with licensed social workers and therapists, art therapy, breakfast & lunch, and a grocery card to take away.

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Objectives

  • Offer community support to underserved single mothers with mBC and their children
  • Educate patients on the disease and teach them how to advocate themselves
  • Provide healing time for children through art therapy and creative activities they would not necessarily have access to

Community Targeted

Underserved single mothers with mBC and women who are below the federal poverty level

Target Reach

60-150 underserved single mothers with mBC

Unmet Need Addressed

  • Lack of financial and emotional support for single mothers with mBC
  • Poor understanding of mBC diagnosis
  • Limited opportunity for children of single mothers with mBC to engage in activities with other children in a similar situation

Key Components

  • Time with a licenced social worker/therapist specialized in oncology support (mothers)
  • Creative art therapy with a professional art therapist (children)
  • Breakfast & lunch and a $100 grocery card to take away to help them get through the month until the next retreat

Challenges

  • The pandemic prevented opening a Retreat House, Community Centres were used instead

Outcomes

  • Families who were part of the first retreat returned for a second event
  • Many women value the support group aspect, as they cannot afford to see a therapist

Development / Implementation

The initiative was developed with social workers at the healthcare organisations in the state of Connecticut along with oncology family therapists, art therapists, and grief support therapists.

Timeline

Launched on October 3rd 2021; to run once a month during Covid-19 and twice per month in the future.

Contact Details

Roberta Lombardi  (Roberta@infinitestrength.org)

support-for-patients
people-with-low-incomes
people-with-low-health-knowledge
people-with-mental-health-conditions
people-who-lack-an-adequate-caregiver-or-support-system
north-america
Help for Me - Patient Navigator

Help for Me - Patient Navigator

Pfizer Germany

In Germany, patients often lack the ability to navigate the complex healthcare system. This initiative supports patients with ABC/mBC and caregivers in navigating through the healthcare system thanks to a co-created, digital support solution which aims to ensure equity and access to health services. The website has since been expanded to include 9 other indications.

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Objectives

  • Help patients with ABC/mBC, their relatives and caregivers, to understand and manage the disease and to navigate the complex healthcare system
  • Improve patient access to high-quality information and support services, therefore improving outcomes

Community Targeted

The ABC/mBC community in Germany

Target Reach

>300 people

Unmet Need Addressed

  • Lack of patient ability to navigate the often complex German healthcare system

Key Components

  • An ABC/mBC-specific section of the wider ‘Help for Me’ Patient Navigator (10 indications), comprising:
    • 160 questions and answers to help educate the patient and prepare them for their consultations
    • A patient pathway that guides the patient and caregiver through his/her disease
    • An information touchpoints section that links to other useful websites including conferences

Challenges

  • Initially, it was hard to get support internally for this project
  • As this was the first truly co-created project led by this team, it was challenging to gain consensus between partners at times during the development

Outcomes

  • Since launch, the website has been visited 3 million times across all 10 indications, with the mBC-specific page attracting 213,400 users, making the Q&A section the most popular.

Development / Implementation

The initiative was developed by a team of 20 people, including 13 external experts (HCPs, patients, patient advocates, lawyer), with all content created by patient experts and reviewed by editors, patients and a scientific advisory board. It is currently being expanded to more indications.

Timeline

The ABC/mBC section of the patient navigator took 9 months to develop and was launched in May 2017.

Contact Details

educating-patients
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
europe
How to Improve the Informed Consent (IC) Process and Understanding Using 3D Film or Cartoon Material

How to Improve the Informed Consent (IC) Process and Understanding Using 3D Film or Cartoon Material

Institut Jules Bordet

Informed consent (IC) forms for clinical trials are often long, complex and technical in nature, which can be a barrier to patient enrolment, particularly for poorly educated and older patients. This initiative seeks to improve understanding of the IC process through 3D film or cartoon material, in order to improve access to trials for all patients.

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Objectives

  • Improve understanding of the clinical trial IC process for people with cancer
  • Simplify access to clinical trials for all people with cancer

Community Targeted

All people with cancer entering into clinical trials

Target Reach

>300 people with cancer entering clinical trials

Unmet Need Addressed

  • Lack of patient understanding of the clinical trial IC process
  • Low access to clinical trials for older and poorly educated patients

Key Components

  • Interactive and animated audio visual supports to support cancer patients’ decisions about clinical trial participation
  • The IREN tool (Informed on Research, Engaged for better treatments) is a decision aid to support cancer patients’ decisions about clinical trial participation, and is a collaborative project between clinical research professionals, patients and relatives

Challenges

  • Ensuring that patients questions were answered, and that a full evaluation of the topic was carried out with patients and professionals
  • Developing a tri-lingual tool
  • Successful promotion of the initiative

Outcomes

  • The project won the Pfizer Oncology Award in 2016

Development / Implementation

The project was set up by the Clinical Trial Conduct Unit of Jules Bordet Institute and required project coordinators, multimedia experts, video assembly, qualitative data experts, and translators.

Timeline

The project started in 2016 and the tools have been available since 2017.

Contact Details

Miqueu Patrick (patrick.miqueu@bordet.be)

educating-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
europe
I know! I can!

I know! I can!

Multidisciplinary Medical Center

The incidence of breast cancer is increasing in Kazakhstan, but many breast cancer patients have a poor understanding of the disease, treatment and risk factors for relapse. This initiative aims to support and educate patients in Astana in Kazakhstan about the disease, diagnostic tests and treatment, and healthy living for better disease control.

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Objectives

  • To raise awareness of mBC, including educating patients about symptoms and risk factors for disease progression and relapse
  • To educate patients on nutrition and healthy lifestyle and empower patients to take responsibility during treatment
  • To improve resources for support and counselling

Community Targeted

Patients with BC and mBC under specialist treatment in Astana, Kazakhstan

Target Reach

>300 people

Unmet Need Addressed

  • The incidence of breast cancer is steadily increasing in the Republic of Kazakhstan
  • There is a need to monitor this patient population and to provide counselling and support for patients with mBC

Key Components

  • A ‘Navigator Brochure’ in Kazakh and Russian language educating patients on BC, disease state, stage, diagnostics tests and examinations schedule
  • A single point of contact (WhatsApp Group) for patients to ask questions and receive information
  • Lecture series on selected topics and FAQs

Challenges

  • Some patients were hesitant to participate in the project
  • To address this challenge, organisers met with these patients one-on-one to explain the project objectives and its patient benefits

Outcomes

  • By January 2023, 98 BC patients have been informed of the initiative and 81 have completed a project survey
  • 68 patients and 30 HCPs attended the first project lecture

Development / Implementation

The initiative was developed by a team of specialists from the Multidisciplinary Medical Centre, and was sponsored by a Pfizer Quality Improvement Grant.

Timeline

The initiative started in December 2022 and is due to complete by November 2023.

educating-patients
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
people-with-low-health-knowledge
people-who-mistrust-conventional-treatments
asia-pacific
LGBTQIA+ Diversity in Clinical Trials

LGBTQIA+ Diversity in Clinical Trials

Cancer Support Community

LGBTQIA+ communities and gender minorities are underrepresented in cancer clinical trials and often face barriers such as mistrust and lack of information about access to trials. This initiative provides accessible resources for these populations on access to clinical trials and on how to request information about clinical trials from health care providers.

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Objectives

  • To provide accessible information and resources for LGBTQIA+ communities and gender minorities on access to cancer clinical trials
  • To combat medical mistrust
  • To educate HCPs to help them build good relationships with this patient community

Community Targeted

LGBTQIA+ community in the US and Canada

Target Reach

>300 people

Unmet Need Addressed

  • There is a lack of diversity within cancer clinical trials, as LGBTQIA+ communities and gender minorities continue to be underrepresented

Key Components

  • Digital educational tool (booklet) covering information on the barriers, access, cost, disparities, and needs of LGBTQIA+ communities in relation to participation in cancer clinical trials

Challenges

  • Condensing a high volume of rich information into a concise booklet addressing LGBTQIA+ access to clinical trial information and enrolment as well as highlighting health inequalities and concerns about trials

Outcomes

  • Since its publication, the booklet has been downloaded, accessed online, or ordered more than 400 times, has reached over 3,000 webpage views for the program, and garnered more than 1,000 social media impressions
  • Further dissemination and promotional efforts through local network partners and social media are ongoing

Development / Implementation

The educational tool was developed in collaboration with the National LGBT Cancer Network. A multi-stakeholder advisory board was convened to discuss and align on key topics to include in the tool. The project was sponsored by Bristol Myers Squibb.

Timeline

The tool was completed and published in December 2022.

educating-patients
lgbtqia-people
north-america
Let the Hopes Blossom

Let the Hopes Blossom

Europa Donna Turkey, Turkish Medical Oncology Association (TTOD) and Pfizer Turkey

Despite evidence suggesting QoL is a crucial factor impacting prognosis, in Turkey there is a lack of psychosocial support for patients with ABC/mBC. This multi-organisation collaborative initiative was developed to provide psychological support for patients with ABC/mBC, as well as raising awareness about the importance of psychological support for these patients.

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Objectives

  • Provide patients with ABC/mBC with specialised psychological support and raise awareness of the importance of psychological support for these patients

Community Targeted

Patients with ABC/mBC in Turkey

Target Reach

>300 people

Unmet Need Addressed

  • Lack of psychosocial support for patients with ABC/mBC

Key Components

  • Up to 5 free psychological support sessions with trained professionals offered to patients with ABC/mBC
  • Promotion of the initiative through educational brochures, an appointment hot line, and information booklets distributed to hospitals, as well as a social media campaign and a song written by a famous singer
  • A publication based on key insights from a patient ad-board on the importance of QoL for patients with cancer

Challenges

  • It was hard to encourage HCPs to refer their patients with ABC/mBC for psychological support – this was overcome by including this topic into the TTOD monthly meeting and publishing the insights from the patient advisory board on the importance of QoL with contribution from HCPs

Outcomes

  • 325 patients with ABC/mBC from across Turkey had at least one free psychological support session
  • The social media campaign reached 30+ million people via all channels and the initiative also raised HCP awareness of the need for psychological support for patients with ABC/mBC

Development / Implementation

The initiative involved a team of ~15 people, and support from local and social media agencies.

Timeline

Ongoing initiative started at the end of 2018.

Contact Details

support-for-patients
people-with-low-incomes
people-with-low-health-knowledge
younger-people
people-with-mental-health-conditions
people-who-lack-an-adequate-caregiver-or-support-system
europe
Life Coaching: Navigating Life with Uncertainty

Life Coaching: Navigating Life with Uncertainty

Trekstock

There is a lack of emotional and psychological support for young adults living with cancer, including mBC, to handle the impact of their cancer treatment on their quality of life. This initiative offers a 6-week online coaching programme to equip young adults in their 20’s and 30’s with knowledge and tools to improve their mental well-being and to create a supportive peer community.

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Objectives

  • To support and empower young adults in their 20s and 30s with cancer, including mBC, to live well
  • To equip patients with knowledge and strategies to manage their mental health and improve quality of life

Community Targeted

Young adults living with cancer, including mBC, in the UK

Target Reach

<30 people

Unmet Need Addressed

  • A small survey conducted amongst young adults living with mBC found that 75% wanted to meet other young adults with a shared experience, and 74% needed psychological support
  • There is a lack of emotional support for this patient population to handle the impact of cancer treatment on their mental health and quality of life

Key Components

  • A 6-week online life coaching programme delivered by an ICF-registered coach
  • The programme is linked with other Trekstock programmes supporting mental and physical health

Challenges

  • Marketing the programme effectively. To address this challenge, a communications manager was brought in to raise awareness of the programme and its benefits

Outcomes

  • An assessment of the programme showed that participants felt more hopeful about their future, better able to manage their mental health, and better able to stick with their aims after completion of the programme

Development / Implementation

The initiative was developed collaboratively with young adults living with cancer, including mBC, through focus groups to identify key support needs and topics to include in the programme. Feedback from participants who completed the programme was used to further shape and improve it.

Timeline

The initiative started in 2018 and is ongoing.

Contact Details

support-for-patients
people-with-low-incomes
younger-people
europe
MALAIKA (ANGEL PROGRAM)

MALAIKA (ANGEL PROGRAM)

Uganda Women’s Cancer support Organisation (UWOCASO)

In Uganda there is limited psychosocial support for patients with ABC/mBC and patients often struggle financially and with nutrition. This initiative trains patients with ABC/mBC and their families on ways of improving their nutrition and income, as well as providing access to psychosocial support services and community palliative care.

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Objectives

  • Equip patients with ABC/mBC and their families with skills to meet their daily nutritional and financial needs
  • Improve access to psychosocial support for patients with ABC/mBC and improve their QoL and wellbeing

Community Targeted

Low income/educated patients with ABC/mBC in central Uganda

Target Reach

60-150 people

Unmet Need Addressed

  • Inadequate nutrition and dietary education for patients with ABC/mBC and their families
  • Inability of patients to meet daily financial needs of ABC/mBC (e.g. transport, investigational costs, etc.)
  • Limited access to psychosocial support (counselling, legal aid, community-based palliative care)

Key Components

  • Support programme providing training and follow-up support/mentoring on:
    • Nutrition: vegetable growing and perma-gardening, and nutrition and diet
    • Finance: income generation, succession planning, and setting up a start-up

Challenges

  • Some patients with ABC/mBC had lost hope and did not want to engage with the initiative, but community volunteers helped support and re-engage them

Outcomes

  • The initiative has resulted in improved nutrition and increased income of patients with ABC/mBC
  • It has encouraged family members to seek early examination, resulting in early diagnosis and outcomes

Development / Implementation

The initiative required a coordinator, trainers and navigators, as well as resources for transport, communication and administration, and training supplies.

Timeline

The pilot ran May-Dec 2017, with the scale up starting in 2018 and ongoing.

Contact Details

Gertrude Nakigudde (ngertrude@uwocaso.org.ug)

peer-to-peer-support
people-with-low-incomes
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
africa
MBC Dictionary

MBC Dictionary

Pfizer and Breastcancer.org

The dictionary aims to improve communication between HCPs and newly diagnosed patients, and their loved ones. The objective of the dictionary is to explain and provide greater context to the unfamiliar key terms and phrases that are commonly used when talking about ABC/mBC diagnosis, treatments and the experience of living with mBC.

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Objectives

  • Educate people with ABC/mBC and their families on terms and phrases that are commonly used when talking with physicians about metastatic breast cancer
  • Improve communication between patients and health practitioners

Community Targeted

Newly diagnosed mBC patients in the US

Target Reach

>300 people living with ABC/mBC in the US

Unmet Need Addressed

  • Lack of understanding of common ABC/mBC terms for people newly-diagnosed with ABC/mBC

Key Components

  • Downloadable, easy-to-understand PDF dictionary, available online

Challenges

  • Selecting and prioritising just 20 terms that align with mBC/ABC patient needs, as there are many terms that mBC/ABC patients must be familiar with

Outcomes

  • Since the launch of the new content in February 2021, 10,457 unique individuals have accessed the mBC dictionary content

Development / Implementation

The top 20 search terms on the Breastcancer.org website and their metastatic forums were included in the dictionary.

Timeline

Initiated in April 2020 and approved on the Breastcancer.org website during summer 2021.

Contact Details

educating-patients
older-people
people-with-low-health-knowledge
north-america
Male Breast Cancer Global Alliance

Male Breast Cancer Global Alliance

Male Breast Cancer Global Alliance

Globally, there is low awareness and stigma around male BC and male mortality rates are rising steadily. This organisation advocates to change the BC conversation and provide men with the same access to research, clinical trials and drugs as their female counterparts. As part of their work they have developed breast self exam cards specifically for males.

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Objectives

  • De-stigmatise conversation around male BC and educate the public and HCPs on the risks of male BC in order to improve access-to-care for males with BC, to improve QoL and ultimately, to save lives

Community Targeted

Men with BC (stages 1-4, but most are at ABC/mBC stage)

Target Reach

>300 people

Unmet Need Addressed

  • Current stigmatisation of male breast cancer
  • Lack of education and awareness of male breast cancer and its risks (for both patients and HCPs)

Key Components

  • Breast self exam cards – in various languages for both men and women
  • Annual conference (including educators, oncologists, pharmaceutical companies, and clinicians)
  • Ongoing support through monthly calls (Q&A with top doctors and researchers) and social media groups

Challenges

  • Translation of the self-exam cards into various languages, which was overcome with the help of doctors, nurses and friends

Outcomes

  • The breast self exam cards have had a global reach, with many males contacting the organisation from across the world

Development / Implementation

The Global Alliance is run by a two-person team, and materials were developed with the help of a nurse navigator and a hospital administrator and shared via email and social media.

Timeline

Ongoing.

Contact Details

Cheri Ambrose (cambrose0214@gmail.com)

raising-awarness
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-health-knowledge
men
africa
asia-pacific
europe
north-america
south-america
Meeting Patients' Needs to Improve Physical Self-Image and Psychological Wellbeing

Meeting Patients' Needs to Improve Physical Self-Image and Psychological Wellbeing

Integrated PAI Oncology Hospital (Spitali i integruar PAI Onkologjik)

Patients receiving treatment for BC in Albania lack access to resources such as silicone prostheses and wigs, which negatively impacts the QoL of these patients. This initiative aims to improve the self-image and psychological wellbeing of patients with BC through the provision of both wigs and silicone prosthesis.

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Objectives

  • Increase the psychological and wellbeing of patients and improve body self-image for patients with BC, through the provision of items that are not commonly covered by health insurance

Community Targeted

Patients with BC and with ongoing treatment from the oncology hospital

Target Reach

150-300 people

Unmet Need Addressed

  • Lack of access to silicone prostheses after mastectomy and wigs for patients with cancer, due to the scarcity of materials and high cost
  • Low self-image and psychological wellbeing of patients with BC

Key Components

  • Interviews with a psychologist to assess patient need for wigs and prostheses
  • Wig and prosthesis provision for patients with these needs

Challenges

  • The materials required for this initiative are not readily available in Albania, which means they are sold at high cost

Outcomes

  • The initiative has reached approximately 300 patients from across Albania, who have shown an improvement in their psychological state in relation to their self-esteem and body image

Development / Implementation

This initiative was started in collaboration with psychologists at the oncology hospital, in response to high demand from patients for these items.

Timeline

Ongoing for two years.

Contact Details

support-for-patients
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
people-with-mental-health-conditions
europe
Metastatic Breast Cancer: Everything You Need to Know

Metastatic Breast Cancer: Everything You Need to Know

Salvati

Many mBC patients and their caregivers lack knowledge about mBC and the available treatments and support that can improve their quality of life. This project aims to educate patients and the general public in Mexico through a website providing information in Spanish about mBC and its treatments.

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Objectives

  • To educate patients and caregivers about mBC and provide the tools they need to engage and participate in decision-making about their treatment
  • To provide information about treatments and support that improve patients’ quality of life

Community Targeted

Patients with low incomes, primary caregivers and the public in Mexico

Target Reach

150 – 300 people

Unmet Need Addressed

  • Patients diagnosed with mBC and the general public lack information about the disease, its treatments and different forms of support that can improve their quality of life

Key Components

  • A section on the Salvati website dedicated to mBC, providing information about the disease, treatments, care protocols, holistic support and care (including oncological physiotherapy, nutrition, and emotional support), and quality of life

Challenges

  • Ensuring that all the information required by patients was covered
  • A satisfaction survey was included on the website to gather patients’ feedback on the provided information

Outcomes

  • Information about mBC is requested most often by patients

Development / Implementation

An initial four-year social media campaign providing information on mBC identified further patient needs for information about mBC, treatments and support.

Timeline

The social media campaign has been ongoing for four years. The mBC-specific section of the Salvati website will be launched in 2023 and updated every 6 months.

Contact Details

educating-patients
people-with-low-incomes
north-america
Metastatic Care: Educational Component

Metastatic Care: Educational Component

MILC – Médicos e Investigadores en la Lucha contra el Cáncer de Mama

Following the roll out of previous MILC initiatives, it was identified that many specific needs of patients with ABC/mBC were not being met. This standardised psychoeducational intervention was developed to assess and improve patient understanding of their disease, allowing them to actively participate in decision-making processes and ultimately improve QoL.

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Objectives

  • Improve patient-physician communication, resulting in better patient understanding of their disease
  • Promote the use of supportive and integrative care services to enhance QoL of patients with ABC/mBC and incorporate the intervention systematically into routine ABC/mBC care in Mexico

Community Targeted

Mexican women ≥18 years with de novo or recurrent ABC/mBC

Target Reach

150-300 people

Unmet Need Addressed

  • Communication challenges between HCPs and patients (difficult finding the balance of honesty & hope)

Key Components

  • Assessment of patient understanding and desire for information on prognosis, followed by education and with an oncologist and psycho-oncologist (with the aid of a specially-designed video)
  • Finally, a repeat of the self-efficacy and knowledge questionnaire to assess learnings

Challenges

  • Ensuring the initiative was useful for patients, as well as convenient/ helpful for oncologists

Outcomes

  • This initiative has reached ~50 patients and resulted in increased awareness of their disease stage, treatment options and objectives, with high levels of patient-reported satisfaction

Development / Implementation

The initiative was developed by a team of medical oncologists, 2 psycho-oncologists and 2 research assistants, as well as a production team to develop the video.

Timeline

10 months (2019–2020).

Contact Details

Alejandra Platas (ana1282@hotmail.com)

educating-patients
people-with-low-incomes
people-with-low-health-knowledge
north-america
Mobile App: My Alma

Mobile App: My Alma

Hellenic Association of Women with Breast Cancer "ALMA ZOIS"

In Greece there is a lack of support specifically tailored to the needs of patients with ABC/mBC, meaning patients often feel isolated and ashamed. The My Alma app was developed to support patients with ABC/mBC in an easily accessible, friendly, hopeful and realistic manner, bridging the gap between support services and these patients and ultimately improving QoL.

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Objectives

  • Provide patients with ABC/mBC with information and emotional support specific to their disease
  • Increase access to health care and improve QoL by increasing healthy behaviours and treatment compliance, and connecting patients with each other and with relevant programs and events

Community Targeted

Patients with ABC/mBC in Greece

Target Reach

>300 people

Unmet Need Addressed

  • Lack of tailored, accessible and realistic support specifically for patients with ABC/mBC

Key Components

  • A mobile app specifically for patients with ABC/mBC – including useful information on the latest medical data and services, a treatment calendar & reminders, videos of mild exercise, goal setting for healthy behaviours, and advice on managing feelings & treatment side effects and improving everyday life

Challenges

  • It was difficult to ensure continued compliance with changing GDPR rules
  • There were substantial delays in receiving a license for the Apple Store and Play Store
  • A patient forum was planned for the app, but it required 24/7 administration, so a message wall was developed instead that users can upload motivational messages to (that are approved by Alma Zois' mental health professionals team)

Outcomes

  • >400 women living with ABC/mBC and 200 BC survivors currently use the app and it has informed users of relevant events, with 90 users attending an ABC/mBC specific conference as a result of an app notification

Development / Implementation

A team of 6 developed the app, and medical content was validated by University of Thessaly, Greece.

Timeline

Development started in 2017 and launched in 2019. An English version is due to launch in 2020.

Contact Details

support-for-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-who-live-a-long-distance-from-a-specialist-centre
people-with-mental-health-conditions
people-who-lack-an-adequate-caregiver-or-support-system
europe
My Choice Navi

My Choice Navi

Pfizer Japan Oncology BC Team

Patients with ABC/mBC in Japan are often poorly educated on their disease and lack support throughout their treatment. The MY CHOICE Navi account was developed on the Japanese social networking app, LINE, to provide patients with easy access to relevant information on ABC/mBC, as well as supporting treatment continuation via a hospital visit tracker.

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Objectives

  • Provide patients with ABC/mBC with easy access to relevant information about their disease, while educating patients on the importance of communication and supporting the continuation of ABC/mBC treatment by setting reminders for doctor's visits

Community Targeted

Patients with ABC/mBC in Japan

Target Reach

>300 people

Unmet Need Addressed

  • Low awareness and understanding of ABC/mBC
  • Lack of communication between doctors and patients

Key Components

  • Mapping the ABC/mBC patient journey and research on unmet needs
  • The MY CHOICE Navi account via the LINE app, including access to a directory of topics from the My Choice website, a hospital visit tracker and information from literature (meal recipes, family support, etc.)

Challenges

  • The unmet need research identified the need for patient-patient communication, but sharing patient experience via the app is not permitted under Japanese regulation
  • Patients are not allowed to respond to questions/articles, so default answers are used in the app instead

Outcomes

  • The MY CHOICE Navi LINE official account is expected to be launched in early 2021, so there have not yet been any evaluation of outcomes

Development / Implementation

MY CHOICE Navi was developed with support from a digital agency and production agency.

Timeline

Launched in March 2021.

support-for-patients
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
asia-pacific
Navigating Menopause

Navigating Menopause

Trekstock

There is a lack of awareness of and support for young patients living with cancer, including mBC, who undergo menopause as a result of their cancer treatment. This initiative provides a 6-week online support programme that aims to create a supportive community of peers and give patients the knowledge and tools to tackle menopause and improve their quality of life.

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Objectives

  • To reduce isolation by creating a supportive community of peers
  • To equip and empower patients with knowledge and tools to help them navigate menopause and alleviate symptoms

Community Targeted

Young adults living with cancer, including mBC, in the UK

Target Reach

60-150 people

Unmet Need Addressed

  • There is a lack of targeted support for patients diagnosed with cancer, including mBC, who undergo menopause as a result of their cancer treatment, and a lack of awareness of how tough and isolating this experience can be

Key Components

  • A 6-week online support programme including peer-to-peer support, information on menopause, and expert advice and support for navigating the healthcare system and discussing menopause with the oncology team

Challenges

  • To decide on which themes and topics to include in the programme
  • To balance the great need for the programme against the importance of maintaining the peer support element
  • To address this challenge, user involvement and co-creation will play a key role in the further development of the programme

Outcomes

  • Participants of the programme reported feeling less isolated, less confused, less scared, more empowered and more optimistic about their future health as a result of the programme

Development / Implementation

The initiative was developed by gathering information about support needs through surveys and focus groups with young patients living with mBC, and with input from experts. A marketing strategy and materials, including promotional booklets outlining the programme, has been developed to raise the profile of the initiative. The project is being scoped for patients living with incurable cancer.

Timeline

The initiative started in 2020 and is ongoing.

Contact Details

peer-to-peer-support
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
younger-people
lgbtqia-people
europe
One in Eight Women

One in Eight Women

National Breast Cancer Foundation

There is a lack of patient-friendly breast cancer educational resources and support for accessing healthcare available in Spanish in the US. This multi-faceted initiative provides outreach events in underserved Hispanic communities, breast cancer information materials in Spanish, and direct support for accessing healthcare resources by Spanish-speaking patient advocates.

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Objectives

  • To educate Hispanic women in the US about breast cancer and support them in accessing quality care, treatment and local health resources

Community Targeted

Low-income Hispanic women living in the US

Target Reach

>300 people

Unmet Need Addressed

  • Hispanic women have poor access to breast cancer treatment due to a lack of healthcare insurance and access to free or low-cost health care services and support
  • Hispanic women face additional barriers to care due to a lack of accessible information about breast cancer, language barriers, cultural perceptions and mistrust

Key Components

  • Outreach events in underserved communities through partnership with major Spanish outreach organization
  • Training of community leaders to provide education on breast cancer in Spanish in their communities
  • Development of information materials (brochures, website content, videos) on breast cancer in Spanish
  • Direct support by Spanish-speaking patient advocates on how to access healthcare resources
  • Partnership with other NBCF-funded programs, including National Mammography Program, Patient Navigation

Challenges

  • There is a great need for support but resources and capacity for growth are limited

Outcomes

  • Since 2019, 100,000 education materials in Spanish have been distributed
  • Nearly 100 women have been supported in accessing medical and support services, and many hundreds more have been helped through outreach events
  • The initiative has had wide reach through local and national broadcasting channels

Development / Implementation

Developed by a team of 5 people and supported by over 10 local and national organisations.

Timeline

Started in 2019 and is ongoing.

Contact Details

educating-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
north-america
Palliative Care Services

Palliative Care Services

PAY-W Clinic

Low-income cancer patients often lack access to adequate palliative care services. The PAY-W (‘Pay As You Wish’) Clinic offers free or affordable palliative care services directly and through their not-for-profit partners to cancer patients with low income, primarily from indigenous communities in LMIC and countries affected by civil war.

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Objectives

  • To offer free or affordable palliative care services to low-income cancer patients

Community Targeted

Advanced cancer patients in LMIC or politically unstable countries

Target Reach

60-150 people

Unmet Need Addressed

  • Low-income cancer patients, including those with ABC/mBC, often lack of access to affordable palliative care
  • The PAY-W Clinic offers patients a ‘Pay As You Wish’ option of paying what he/she can afford

Key Components

  • Palliative care services for advanced cancer patients (including mBC), provided directly by the PAY-W Clinic and through partnerships with not-for-profit NGOs
  • Alcohol and tobacco addiction treatment, provided through the PAY-W Clinic’s partner STEPS foundation, India

Challenges

  • To identify affordable and reliable palliative care organizations in the countries where the PAY-W Clinic has patient referrals
  • The Clinic is still searching for palliative care organizations in Kenya, Ethiopia and the Philippines

Outcomes

  • Over 100 patients from 8 countries have benefited from the PAY-W Clinic’s services so far, including India, Pakistan, Iraq, Philippines, Kenya, Ethiopia, Kosovo, and Australia

Development / Implementation

The PAY-W Clinic team has 10 members dedicated to the administrative, legal, technical and medical work at their headquarter in India. Activities are funded by donations.

Timeline

The initiative was started formally by Dr Suryakanta Acharya in 2017 as a lifelong project. Since 2021 it has operated as a not-for-profit initiative.

support-for-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
men
people-who-lack-an-adequate-caregiver-or-support-system
africa
asia-pacific
europe
north-america
south-america
Palliative Care and Home Visits for Rural Cameroonian Patients with ABC

Palliative Care and Home Visits for Rural Cameroonian Patients with ABC

Clinique Medicale Camassistance Yaounde Cameroon

In rural areas of Cameroon, 90% of patients with ABC/mBC live without treatment and breast cancer is often discovered at a very advanced stage due to lack of awareness. This initiative organises home visits and psychosocial support for patients with ABC/mBC, as well as training for traditional healers, HCPs and members of the community in breast health.

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Objectives

  • Provide patients with ABC/mBC in rural areas of Cameroon with appropriate care and psychological support
  • Train community health professionals, traditional healers and marabouts in breast health to improve understanding of ABC/mBC and treatment of patients with the disease

Community Targeted

Rural Cameroonian patients with ABC/mBC

Target Reach

150-300 people

Unmet Need Addressed

  • Lack of appropriate management of patients with ABC/mBC
  • Isolation of rural communities from cancer care and inability of to travel
  • Lack of training/knowledge on ABC/mBC for health professionals and traditional healers

Key Components

  • Travel to rural communities to offer home visits to patients with ABC/mBC and provide psychosocial support
  • Training of traditional healers, HCPs, social workers, church employees and journalists in breast health
  • Development of a palliative care centre

Challenges

  • A combination of lack of knowledge and training in ABC/mBC alongside poverty in Cameroon

Outcomes

  • The initiative has been successful in reaching rural patients with ABC/mBC, with most now visiting the palliative care centre at least once per month

Development / Implementation

The initiative was developed by a team of 12 people and builds on previous work supported by Pfizer Oncology and UICC through the SPARC programme.

Timeline

This initiative ran from 2017 to 2019.

Contact Details

Prof Nkegoum Blaise, Pathologist and Oncologist, Palliative Care Specialist, Yaounde, Cameroon

support-for-patients
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
people-with-low-health-knowledge
people-who-mistrust-conventional-treatments
people-who-lack-an-adequate-caregiver-or-support-system
africa
Patient Empowerment Workshop – We are Connected (ورشة تمكين المريض• نحن مرتبطون)

Patient Empowerment Workshop – We are Connected (ورشة تمكين المريض• نحن مرتبطون)

The Lebanese Breast Cancer Foundation (الجمعية اللبنانية لمكافحة سرطان الثدي)

In Lebanon, support for women with ABC/mBC is unequal to that for with patients with eBC. This annual workshop was created to integrate ABC/mBC into awareness efforts for BC, and to connect, empower and inspire patients with ABC/mBC through educational sessions from specialists in nutrition, sexology, psychology, oncology, meditation and beauty.

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Objectives

  • Provide women with ABC/mBC with comprehensive advice, guidance and support. Integrate ABC/mBC into awareness and engagement efforts for BC
  • Facilitate sharing of experiences and create lasting relationships between patients and with their physicians

Community Targeted

Patients with ABC/mBC and their families in Lebanon

Target Reach

60-150 people

Unmet Need Addressed

  • Lack of bespoke support for women with ABC/mBC (campaigns, initiatives, support groups, conferences)
  • Patients with ABC/mBC are perceived as having no hope and are often neglected by society

Key Components

  • Annual workshop specifically for patients with ABC/mBC, including sessions on topics such as: educational/medical, wellness, nutrition, feminine/intimate, and group therapeutic and counselling sessions
  • Sessions designed to allow patients to share their experiences and ask questions

Challenges

  • There is stigma around ABC/mBC which means workshop attendees can have low self esteem

Outcomes

  • Around 20 patients and their families attend the workshop annually and have expressed very positive feedback
  • The initiative has resulted in long-term connections between specialists and their patients

Development / Implementation

This initiative was developed by a group of doctors, nurses, specialists, volunteers and coordinators, alongside branding, social media, and PR agencies. Sponsored by Roche/Novartis.

Timeline

The workshop has run annually since 2016.

Contact Details

Mirna Hoballah (hoballahmirna@gmail.com)

peer-to-peer-support
people-with-low-incomes
people-with-mental-health-conditions
people-who-lack-an-adequate-caregiver-or-support-system
asia-pacific
Patient Navigation Program

Patient Navigation Program

University of Nigeria Teaching Hospital Cancer Support Group

Low numbers of oncologists in Nigeria means that consultations are often rushed and patients are left not fully understanding their diagnosis and treatment options, and with emotional and psychological challenges. This initiative established a patient navigation protocol for HCPs and a unit in the UNTH oncology centre providing support and education for cancer patients.

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Objectives

  • Provide emotional and psychosocial support, and education to patients with cancer (including ABC/mBC), as well as a forum for them to share common challenges
  • Educate HCPs in order to improve patient follow-up and eliminate barriers to healthcare

Community Targeted

Cancer patients in underserved populations and their families/caregivers

Target Reach

>300 people

Unmet Need Addressed

  • Lack of oncologists in Nigeria, resulting in rushed consultations and poor patient-HCP communication
  • Delayed BC diagnosis and treatment initiation, resulting in poor outcomes
  • Lack of cancer education and emotional & psychosocial support for patients with cancer

Key Components

  • A step-by-step patient navigation protocol for HCPs, from receiving patients to follow-up
  • Assessment of patient’s needs, and provision of psychotherapy and cancer education for patients

Challenges

  • There was a lack of personnel to run the initiative and hospital management and colleagues initially required convincing on the need for the patient navigation programme due to its similarities to social work already available at the hospital

Outcomes

  • The initiative has improved patient-reported QoL and reduced drop-out rates at follow-up appointments

Development / Implementation

A one-person team leads the initiative, and it required development of patient navigation materials, as well as office set-up in the hospital.

Timeline

The initiative started in 2017 and is ongoing.

Contact Details

Dr. Vitalis Okwor (vitalisokwor@yahoo.com)

educating-hcps
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
africa
Patient Navigation and Companionship

Patient Navigation and Companionship

Angelmira’s Center for Women with Advanced Cancer

Many women with advanced cancer face financial or other barriers to accessing high-quality cancer care. This initiative provides various forms of support including patient navigation, education, transport to appointments, and social support to patients with all advanced cancers, including mBC.

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Objectives

  • To provide additional support for advanced cancer patients facing barriers to care due to low income, lack of education, language barriers, lack of family support or other issues

Community Targeted

Advanced cancer patients lacking social support (e.g. low income, minorities)

Target Reach

30-60 people

Unmet Need Addressed

  • Patients with low income, low education or lack of support to navigate the healthcare system face barriers to timely access to care and have poor outcomes

Key Components

  • A support program providing patient navigation, education, transport to appointments, and social support including companionship
  • Help for patients with applications for financial support or other resources (e.g. wigs, rent, etc)

Challenges

  • Insufficient financial resources to help all low-income patients access high quality cancer care
  • It can be difficult to find volunteers to accompany people who are dying or diagnosed with a terminal illness

Outcomes

  • The initiative has helped many people identify a range of different resources, including financial assistance for medical care at a top cancer centre

Development / Implementation

The initiative was motivated by a desire to improve outcomes for women with advanced/metastatic cancer who lack timely access to high quality care.

Timeline

Started in 2019 and is ongoing.

support-for-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
younger-people
men
people-who-mistrust-conventional-treatments
lgbtqia-people
people-who-lack-an-adequate-caregiver-or-support-system
north-america
RENEW

RENEW

Trekstock

There is a lack of awareness of the benefits of physical activity for cancer patients and a lack of targeted support for young people diagnosed with cancer. The RENEW programme is an 8-week physical activity online programme that aims to create a supportive community of young adults in their 20’s and 30’s living with cancer, including mBC, who can get active together.

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Objectives

  • To improve quality of life and reduce the negative impact of cancer treatment
  • To provide opportunities and support for physical activity
  • To provide patients with the knowledge and tools to keep active in a safe way

Community Targeted

Young adults living with cancer, including mBC, in the UK

Target Reach

60-150 people

Unmet Need Addressed

  • There is a lack of targeted support for 20- and 30-year-olds diagnosed with cancer
  • There is little awareness and support for physical activity for young cancer patients during and after treatment

Key Components

  • An 8-week online physical activity programme, consisting of circuit sessions incorporating cardio, flexibility and strength training

Challenges

  • To ensure the safety of participants as the programme is delivered online
  • To address this challenge, the triage process has been strengthened and the programme is also offered in a 1:1 format for patients with complex needs

Outcomes

  • An assessment of the programme showed a significant increase in physical activity and improved physical function following the programme
  • 86% of participants rated the programme as very good, and 86% would recommend the programme to young adults living with cancer

Development / Implementation

The initiative was developed with the use of focus groups with young patients living with cancer and training of trainers to deliver the programme. The programme is now being delivered nationwide by cancer rehabilitation instructors. It is currently being scoped for expansion to include patients living with incurable cancer.

Timeline

The initiative started in 2014 and is ongoing.

Contact Details

support-for-patients
younger-people
europe
Reframing Advanced Breast Cancer

Reframing Advanced Breast Cancer

Venezuelan Breast Cancer Research and Education Foundation

There is a lack of evidence-based, accessible information on breast cancer in Spanish to educate patients and support them in shared decision-making about their cancer treatment. This initiative aims to help patients in Venezuela become more knowledgeable, confident and proactive in their care through a social media campaign and a web-based educational tool.

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Objectives

  • To develop an education tool on advanced breast cancer for doctors and patients
  • To create accessible health information resources in Spanish for patients
  • To support patients in navigating their treatment process and support shared decision-making
  • To improve communication between clinicians and patients

Community Targeted

Low literacy mBC/ABC patients, caregivers, HCPs and lay audiences

Target Reach

>300 people

Unmet Need Addressed

  • Good person-centred care depends on patients being informed and supported to participate in decisions about their care, but there is a lack of evidence-based, accessible information on breast cancer in Spanish

Key Components

  • Open-access webpage with information on ABC for patients, healthcare professionals and lay audiences
  • A social media campaign on Instagram disseminating information from the webpage

Challenges

  • Breast cancer patients in Venezuela often experience guilt, isolation and lack of dignity, which hinders them from coming forward and voicing their needs
  • The webpage was designed to address this challenge by creating a sense of identity, activism and advocacy among patients

Outcomes

  • The webpage has reached 565 views in 24 months, and 222 followers on social media
  • Patients and HCPs have responded with positive feedback on the resources

Development / Implementation

The initiative was developed by the Venezuelan Breast Cancer Research and Education Foundation as part of the 2019 SPARC program. A social media agency provided support.

Timeline

The project was initiated in February 2021 and is ongoing.

Contact Details

educating-hcps
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
younger-people
people-who-lack-an-adequate-caregiver-or-support-system
south-america
Reusable Wound Kits for Malignant Fungating Breast Wounds (MFBW)

Reusable Wound Kits for Malignant Fungating Breast Wounds (MFBW)

Australian volunteer nurses working with BC Welfare Association Malaysia for Haliku Foundation (Alola)

Women with malignant fungating breast wounds (MFBW) experience limited healthcare support in Timor Leste. This initiative saw a team of Australian volunteer nurses travel to Timor Leste to provide patients with reusable wound care kits, as well as educational support to allow women to self-manage MFBW, maintaining their dignity and subsequently improving QoL.

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Objectives

  • Improve management of MFBW in remote communities with MFBW
  • Improve QoL of women living with MFCW by allowing them to self-manage their wounds

Community Targeted

Patients with MFBW living in remote communities

Target Reach

<30 people

Unmet Need Addressed

  • Limited wound care resources and healthcare support for women with MFBW
  • Fear of Western medicine preventing patients from seeking care

Key Components

  • Reusable wound care kits distributed with educational guidelines for use in local language
  • Suggestions on sourcing/substituting locally available materials
  • Education of local health workers to supervise distribution and use of the wound kits

Challenges

  • Language barriers and cultural differences, as well as difficulty assessing local needs from Australia, proved challenging
  • Nurses learnt the basics of Tetun language to help with this
  • Project time constraints limited opportunities for relationship building between the volunteers and local health care workers

Outcomes

  • Approximately 40 wound care kits were delivered during the first visit and 2 women are known to be using the kits (early stage, so no evaluation as of yet) and community engagement by Haliku staff

Development / Implementation

The wound care kits were made by volunteer nurses, who travelled to Timor Leste to deliver the kits and offer education. The initiative required fuel, food for communities and development of written resources. Costs include Haliku staff wages.

Timeline

2019-present – planned for nurses to travel annually for a minimum of 2 years.

Contact Details

support-for-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
people-with-low-health-knowledge
people-with-uncontrolled-comorbidities
asia-pacific
SATORI (II) - Self Care and Wellness for Patients

SATORI (II) - Self Care and Wellness for Patients

Sanjeevani-life beyond cancer

The SATORI (II) initiative is a holistic wellness programme for women who have undergone breast cancer recurrence. The programme provides the training and tools necessary to allow patients to care for themselves in their own home, which otherwise could not be done due to a lack of affordable and accessible services.

See more

Objectives

  • Shift the perspective from treating a patient with cancer to making them the masters of their own wellness
  • Provide access to services to overcome adverse events to maintain quality of life and optimal well-being

Community Targeted

Women in India who have undergone a breast cancer recurrence

Target Reach

>38,000 patients

Unmet Need Addressed

  • Lack of tailored non-invasive supportive care for women who have undergone breast cancer recurrence
  • Lack of awareness, digital literacy and confidence in already traumatized women

Key Components

  • 36-session program that covers:
    • Individual patient service/care (online or in person)
    • Individualized training for self-care and self-management of the disease
    • Audio-visual and educational material for learning and practice
    • Monthly workshops and support group meetings to address Q&As, share challenges and wins

Challenges

  • The concept of holistic wellness is often mistrusted, and its efficacy questioned making funding hard to obtain

Outcomes

  • An impact study of 75 patients reported substantial positive outcomes

Development / Implementation

SATORI was conceptualised by Sanjeevani Life beyond cancer. Satori (I) is designed for cancer patients and survivors, Satori (II) has been specifically designed for patients who have had a recurrence in BC.

Timeline

SATORI (II) launched in April 2021 following the success of SATORI (I) which launched in 2015.

Contact Details

support-for-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
asia-pacific
Serene Woman

Serene Woman

Travesías de Tinta y Unidas Contigo AC, Compassion Corps Alliance

Many women with a breast cancer diagnosis suffer from a fear of cancer recurrence and progression. This initiative provides a free training program in strategies for dealing with fear and anxiety for women of low socio-economic status who are within five years of a breast cancer diagnosis in Mexico, Peru and Ecuador.

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Objectives

  • To teach women with a breast cancer diagnosis techniques for self-support, communication and reducing feelings of fear

Community Targeted

Women of low socio-economic status diagnosed with breast cancer

Target Reach

<30 people

Unmet Need Addressed

  • Many patients diagnosed with cancer experience fear of recurrence and progression, and lack support or knowledge of psychological techniques to handle these emotions

Key Components

  • An 8 week program with weekly sessions teaching techniques in compassion for self and others, how to deal with suffering, awareness of triggers of fear, and strategies for reducing fear and anxiety
  • A journal for each participant to be used throughout the training

Challenges

  • It was challenging to ensure regular attendance if participants felt unwell or medical appointments clashed with training sessions

Outcomes

  • Fear of progression and compassion were assessed before the program, immediately after and 3 months after the program ended
  • Fear of progression decreased and perceptions of compassion increased

Development / Implementation

The program was developed in collaboration with Compassion Corps Alliance, which provided financial support, and Travesías de Tinta y Unidas Contigo AC. It built on the existing Compassion Cultivation Training developed at the Stanford School of Medicine and Fear of Recurrence Therapy developed in Canada.

Timeline

2 months for invitations and promotions, 8 weeks for completion of programme.

support-for-patients
people-with-low-incomes
younger-people
south-america
Spanish-language BC Patient Education Novelas

Spanish-language BC Patient Education Novelas

Pfizer and SHARE/LATINASHARE

The lack of available material in Spanish-language on ABC/mBC is a barrier to access for LatinX patients, making discussions with HCPs complex. An original graphic novel was developed on the diagnostic journey of an mBC patient. Following this novela’s success, this organisation is creating a sequel focused on the importance of genetic testing and hereditary cancer.

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Objectives

  • Raise awareness of the importance of genetic/biomarker testing
  • Educate LatinX ABC/mBC patients on hereditary cancer in a culturally tailored manner

Community Targeted

LatinX BC patients, particularly those diagnosed with mBC

Target Reach

>300 Spanish-speaking patients in the US

Unmet Need Addressed

  • Lack of accessible information in the Spanish language on the topic of breast cancer
  • Low awareness about the importance of genetic testing and the scarce understanding on hereditary cancer

Key Components

  • Original Spanish-language ‘novela’ (graphic novel) describing the journey of a woman diagnosed with mBC
  • Sequel novela focused on genetic testing and hereditary cancer, entitled “Genetic and Biomarker Testing: Gifts of Knowledge for You and Your Family.”

Challenges

  • No challenges reported, but highlighted the importance of a good relationship between the collaborators

Outcomes

  • For the first novela >10,000 copies were distributed at various community locations in addition to the novela being available online for free (anticipate similar outcomes and reach with the sequel)
  • Serve as a needed resource to provide important patient education to this underserved community
  • Conducted evaluation through original advisory group and the feedback was uniformly enthusiastic and positive

Development / Implementation

Pfizer Medical Affairs and the Pfizer Advocacy Liaisons team partnered with an advocacy organisation, SHARE/LATINASHARE, on both novelas. The novela content was verified by Pfizer’s medical team to ensure accuracy.

Timeline

~1 year.

Contact Details

Lily Shahied Arruda (lillian.arruda@pfizer.com)

educating-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-health-knowledge
north-america
Support for Those Living with Incurable BC

Support for Those Living with Incurable BC

Louise Perkins Foundation t/a Sweet Louise

There is a lack of support for patients with ABC/mBC in New Zealand and life expectancy is low for these patients. This initiative offers a holistic programme of social, psychological, emotional, practical and financial support to enable patients with ABC/mBC to live as well and as long as possible.

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Objectives

  • Provide practical, emotional, social and financial support for patients in New Zealand living with ABC/mBC and improve life expectancy and quality of life for these patients

Community Targeted

All women diagnosed with ABC/mBC annually in New Zealand

Target Reach

>300 people

Unmet Need Addressed

  • Lack of support for patients (men and women) diagnosed with ABC/mBC outside of required medical care
  • Low life expectancy (~16 months from ABC/mBC diagnosis)

Key Components

  • A telephone helpline and a guidebook on living with ABC/mBC
  • Each patient in the programme receives $500 financial assistance annually and $200 ‘family time’ assistance
  • Group meetings, individual home or hospital visits and access to a dedicated trained health professional

Challenges

  • Delivering a tailored approach can be challenging within the constraints of the funding available and the initiative relies on referrals from oncology teams, but awareness differs across each district

Outcomes

  • The initiative currently supports 742 patients across the whole of NZ, who have a life expectancy of ~2 years (compared to a country average of 16 months), improved connectivity, and reduced social isolation, and financial hardship
  • The initiative delivers a social return on investment of $5.70 for every dollar spent based on improved physical and mental health of participants

Development / Implementation

The initiative is delivered by a team of 8 and guided by an oncologist and medical advisory team. Financial support from >230 companies; >$1,000,000 sponsorship & grant funding annually.

Timeline

15 years (2005–ongoing).

Contact Details

support-for-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
people-with-mental-health-conditions
men
people-who-lack-an-adequate-caregiver-or-support-system
asia-pacific
TOP: Treatment Optimization Program in Breast Cancer

TOP: Treatment Optimization Program in Breast Cancer

Egyptian Women's Health Initiative

In Egypt, HCP and patient understanding of breast cancer is generally low. This initiative aims to improve public and patient understanding of the disease, as well as improving oncologist capabilities, through monthly MDT meetings and a series of online courses, enabling more breast cancer patients to receive appropriate treatment (per ESMO/ASCO guidelines).

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Objectives

  • Improve Egyptian oncologists' knowledge and capabilities in breast cancer
  • Enhance breast cancer patients’ knowledge about their disease
  • Improve diagnosis rate, initiation of treatment and use of proper treatments for people with breast cancer in Egypt (per ESMO/ASCO guidelines)

Community Targeted

The public, people with BC, and HCPs in Egypt

Target Reach

>300 (aim to train ~1,500 oncologists and improve treatment for ~3,200 breast cancer patients)

Unmet Need Addressed

  • Lack of breast cancer diagnosis, treatment, and awareness in the public sector
  • Low patient understanding/knowledge on breast cancer

Key Components

  • Egypt National MDT Global-Interaction Project (MDT in each governmental institution each discusses 10 cases)
  • 121 post-graduate online courses for oncologists (including: breast cancer clinical oncology, imaging, surgery, radiotherapy, pathology)
  • Public awareness campaign to enhance BC patients’ knowledge (PR, Cancer Center Lighting event & webinars)

Challenges

  • Changing the mindset of the Health Authority
  • Gaining internal alignment with all stakeholders

Outcomes

  • No measurable outcomes yet, but HCPs will have a scored assessment at the end of each module

Development / Implementation

Financial support was provided by Pfizer Egypt; the online courses were developed in collaboration with Northwestern University.

Timeline

The initiative started in mid-September 2021 and is due to complete in Q4 2023.

Contact Details

educating-hcps
people-who-live-a-long-distance-from-a-specialist-centre
people-with-low-health-knowledge
africa
Talking to Kids About Metastatic Breast Cancer

Talking to Kids About Metastatic Breast Cancer

Rethink Breast Cancer

Communicating with family and young children about an mBC diagnosis, treatment and end of life can be very challenging, and adds to the burden of navigating the disease. This project developed an educational resource to support young mothers in having these conversations with their children in an open and honest way.

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Objectives

  • To provide support for young mothers living with mBC in navigating difficult conversations with their children and loved ones about their mBC diagnosis, treatment and end of life
  • To provide support for patients living with mBC who are unable to benefit from in person support programmes

Community Targeted

Young mothers living in Canada

Target Reach

>300 people

Unmet Need Addressed

  • There is a lack of tailored resources and support for young mothers to navigate conversations with loved ones about an mBC diagnosis

Key Components

  • A booklet (digital/printed) with tools and tips for young mothers on how to discuss mBC with their children

Challenges

  • Talking to kids about cancer is in itself a very challenging and sensitive topic
  • It was also challenging to capture all the different aspects of this topic in the support tool
  • Engaging with mBC patients and mental health professionals was key to overcoming these challenges

Outcomes

  • The mBC community have responded with gratitude and positive feedback for the resource and its accessibility
  • Young mothers report feeling more empowered and supported in navigating conversations with their children as a result of using the tool

Development / Implementation

This initiative was developed by the Rethink Breast Cancer team in collaboration with a Child Life Specialist, and with input from Rethink’s mBC patient advisory board, a psychotherapist, an illustrator living with mBC and a social worker. Pfizer Canada covered the printing costs for the booklet.

Timeline

The project was completed over the course of a year (2018-2019).

educating-patients
younger-people
north-america
The HOPE (Helping Others Through Personal Experience) Project

The HOPE (Helping Others Through Personal Experience) Project

Breast Care International

In Ghana there is a lack of counselling available for patients with ABC/mBC and patients are often led to believe that it is not possible to maintain QoL while living with ABC/mBC. This initiative trains patients to become peer-to-peer counsellors, to help demystify BC and provide advice to patients with newly diagnosed BC or ABC/mBC.

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Objectives

  • Demystify BC by providing peer-to-peer counselling and helping patients navigate through their treatment
  • Give hope to men and women with ABC/mBC and improve their QoL while living with the disease

Community Targeted

Patients with BC or ABC/mBC in Ghana

Target Reach

>300 people

Unmet Need Addressed

  • Lack of pre-/post-treatment counselling, including patient navigation through treatment
  • No visibility of women living with BC – it is a common myth that women die 6 months after a mastectomy

Key Components

  • Training of BC survivors to share their stories, provide peer counselling, and aid patient navigation
  • Two survivors are permanently employed at Peace and Love Hospitals and 2-10 join BCI on outreach activities
  • A special wing of the project providing counselling for patients with ABC/mBC from patients with ABC/mBC

Challenges

  • BC is considered taboo in Ghana and it was hard to find survivors who were willing to discuss their diagnosis – to overcome this, the initiative allowed flexible participation (e.g. some women only speak on radio shows)
  • It was also difficult to obtain the funding to organise the training and run the initiative

Outcomes

  • The initiative has reached 8 of the 10 regions in Ghana through outreach programmes (and 2 regions permanently)
  • It has increased the number of BC survivors to >800 in the Peace & Love Survivors Association PALSA

Development / Implementation

BC survivors were trained by Rev Tam Denyse, a BC survivor from Carrie’s Touch USA. Women were chosen from PALSA to participate in the training.

Timeline

7 years (2013–ongoing).

Contact Details

Beatrice Wiafe Addai (drwiafe@gmail.com)

peer-to-peer-support
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
africa
The “CIMA MODEL”, understanding, training and acting: an experiential practice towards early cancer detection

The “CIMA MODEL”, understanding, training and acting: an experiential practice towards early cancer detection

Mexican Association Against Breast Cancer (CIMA Foundation)

People living in marginalised areas of Mexico are often diagnosed with late-stage breast cancer due to limited information on the risks of BC and early detection methods. This initiative aims to train a network of health promoters to raise awareness of BC and lower the number of diagnoses at advanced/metastatic stage, as well as improving QoL for those diagnosed.

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Objectives

  • Raise awareness of breast cancer and the importance of timely detection, in order to lower the number of late stage/mBC diagnoses and improve QoL and prognoses for patients with mBC/ABC

Community Targeted

Women living in marginalized areas of Mexico

Target Reach

>300 people

Unmet Need Addressed

  • Low proportion of BC cases caught at stages I and II (25%)
  • Limited availability of accurate information on the risks of BC and early detection methods

Key Components

  • The initiative is formed of a network of community health promotors trained to:
    • Deliver awareness campaigns of the importance of timely BC detection in marginalised communities
    • Offer free clinical breast exploration services to low-income women
    • For positive cases (often late stage), provide support with navigating diagnosis and referral

Challenges

  • Working with the local health system to be granted the necessary funding for the breast examinations & navigation

Outcomes

  • Each year approximately 180 health practitioners train approximately 650 people to become community health promoters, and 5,000 mammograms, 17,000 clinical breast exams and 13,000 PCR tests are performed

Development / Implementation

The initiative is led by 4 people (1 coordinator and 3 facilitators) with ~5 sponsors per year.

Timeline

Since 2006 (planned on a yearly basis and remains in each state for 3 years).

Contact Details

Alejandra De Cima (alejandra@cimafundacion.org)

raising-awarness
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
people-with-low-health-knowledge
north-america
Through My Eyes Facebook Page

Through My Eyes Facebook Page

Pfizer Emerging Markets

While there is a lot of information on breast cancer in Asia, there is a lack of specific information and support for patients with ABC/mBC. This Facebook page provides a community specifically for patients with ABC/mBC, including reliable, specific information on their disease, sharing of patient stories, and links to patient organisations with relevant content.

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Objectives

  • Raise awareness and understanding of ABC/mBC in Asia
  • Create a community for patients to source reliable information and share stories peer-to-peer, empowering patients through their ABC/mBC journey

Community Targeted

Women living with ABC/mBC in Asia

Target Reach

>300 people

Unmet Need Addressed

  • Lack of specific ABC/mBC information
  • Low awareness/understanding of ABC/mBC

Key Components

  • Facebook page containing reliable disease information, posts and videos
  • Partnership with patient organisations to link to relevant content

Challenges

  • The page wasn’t initially promoted, so experienced a slow uptake – this was overcome through the creation of ads, which has increased followers by 10-fold

Outcomes

  • This initiative has been successful in building an ABC/mBC community and the page currently has 100,000 users

Development / Implementation

The initiative was developed by teams from across Pfizer, with the help of agency partners and input and guidance from PAGs. The Facebook page content was originally adapted from a hardcopy book of patient experiences and journeys.

Timeline

The initiative has been going for 2 years (2018–ongoing).

Contact Details

peer-to-peer-support
people-with-low-incomes
asia-pacific
Training Caregivers in Oncological Palliative Care

Training Caregivers in Oncological Palliative Care

Instituto Nacional de Enfermedades Neoplásicas, PATH

In Peru, many patients, families and caregivers lack awareness of how to manage pain, symptoms and treatment side effects of cancer through home and self-care practices. The “School for Caregivers” curriculum was developed to train HCPs in educating families and caregivers in home-based pain and symptom management and palliative care.

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Objectives

  • To develop a patient and family education curriculum and “School for Caregivers” on palliative care
  • To improve patients’ end of life experience

Community Targeted

Palliative care patients (mainly BC patients) and their caregivers in Peru

Target Reach

150–300 people

Unmet Need Addressed

  • Many patients, families and caregivers lack knowledge of how they can manage pain, symptoms and treatment side effects of cancer at home, which can lead to unnecessary travel, hospitalisation and medical interventions

Key Components

  • Educational tool in Spanish including a 6-module reference manual with accessible information and a colorful flipchart with images on how to provide care and manage the side effects of cancer treatment

Challenges

  • Accommodating the busy schedules of nurses and doctors for the working group biweekly meetings
  • Delays in the materials development process due to internal changes at INEN

Outcomes

  • Patients have given positive testimonies on the impact of the training
  • The project will help establish an evidence base on palliative care needs in Peru and build staff capacity in palliative care strategy

Development / Implementation

The educational tool was developed over 18 months through monthly working group meetings with experienced palliative care health professionals, additional input from local advisors and nursing staff, and extensive validation and evaluation of the materials. The training has been rolled out nationally. Technical support was provided by PATH, and the project was supported by Susan G. Komen. The materials will be translated to English in March 2023.

Timeline

The project was initiated in March 2016 and was completed in December 2017.

Contact Details

educating-hcps
people-with-low-health-knowledge
people-who-lack-an-adequate-caregiver-or-support-system
south-america
Treat Me Well (Me Trate Direito)

Treat Me Well (Me Trate Direito)

Brazilian Federation of Philanthropic Institutions to Support Breast Health (Federação Brasileira de Instituições Filantrópicas de Apoio à Saúde da Mama)

Patients with BC in Brazil often face delays in diagnosis and starting treatment, and are unaware of their rights to care. The annual awareness campaign during ‘Pink October’ has been created by FEMAMA with the aim to change public policy–empowering patients, informing them on their rights, and the possibilities of better access to care in Brazil.

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Objectives

  • Guarantee and expand the rights of patients with BC by educating and informing them of the possibility of better access to the best treatments

Community Targeted

Patients with BC from 70 NGOs across Brazil

Target Reach

>300 people

Unmet Need Addressed

  • Low awareness about BC, treatment options and rights of patients with BC
  • Delayed BC diagnosis and treatment initiation
  • Inadequate BC treatment and lack of registration of cancer cases

Key Components

  • Creation of graphic materials (banners and posters), videos and a campaign ‘hotsite’
  • Promotion on the FEMAMA website, as well as via email, social media, press and partner channels
  • Activation of NGOs in the FEMAMA network

Challenges

  • It is hard to see immediate results with an advocacy campaign and the work is tireless to result in changes

Outcomes

  • Campaigns have been well accepted and generated awareness, with large reach through social media (5755 Instagram likes, 489 Facebook likes and 54 posts, 7,123 YouTube video views) and email (>8,000 contacts)

Development / Implementation

The initiative was developed by a FEMAMA team who have been working at the organisation for five years, with the help of an agency to create the campaign concept, a press office and photographer.

Timeline

The campaign took place in 'Pink October' 2018.

Contact Details

raising-awarness
people-with-low-incomes
people-with-low-health-knowledge
south-america
Uncovered: A Breast Recognition Project

Uncovered: A Breast Recognition Project

Rethink Breast Cancer, Canada

Black, Indigenous and People of Colour are underrepresented and lack adequate support in the Canadian healthcare system. Uncovered uses imagery and authentic storytelling to draw attention to the impact of breast cancer, cultural barriers and health inequity on these underserved communities in Canada.

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Objectives

  • To improve representation and amplify the voices and experiences of Black, Indigenous and People of Colour to highlight health inequities in breast cancer care
  • To provide relevant resources and culturally sensitive care
  • To set out calls to action to address these health inequities and drive change at the healthcare system level

Community Targeted

Black, Indigenous and People of Colour diagnosed with BC (any stage)

Target Reach

>300 people

Unmet Need Addressed

  • Lack of inclusive imagery, diverse voices, support, and culturally sensitive care for Black, Indigenous and People of Colour with breast cancer

Key Components

  • A digital and print resource provided in a magazine format, providing education, information, support and point of connection for patients
  • Provides educational resources for healthcare professionals on providing culturally sensitive care and education for the public on the impact of systemic racism and discrimination

Challenges

  • Recruiting participants, due to the novelty of the project in addressing the needs of this population
  • To overcome this challenge, time was dedicated to build trusting, authentic relationships with the BIPOC communities

Outcomes

  • To date, Uncovered has had a 3-year reach of 73,795,140 people across mainstream and social media, and was shared with over 1,500 global delegates at the World Cancer Congress in Geneva, Switzerland

Development / Implementation

Initiative created by Rethink Breast Cancer in collaboration with Michelle Audoin, with support from Pfizer Canada and a team of Black creatives and 8 patients from the breast cancer community. In the second year the organisers worked with the BC patients participating in the project to help develop a call to action for HCPs based off their personal experiences.

Timeline

First iteration: Aug. – Oct. 2020. Second iteration: Apr. – Oct. 2021. Now an ongoing initiative.

educating-patients
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
younger-people
people-who-lack-an-adequate-caregiver-or-support-system
north-america
Unmet Need and Living With and Beyond Cancer in Africa

Unmet Need and Living With and Beyond Cancer in Africa

Institute of Cancer Research, Royal Marsden NHS Foundation Trust, Ocean Road Cancer Institute, Peace and Love Hospital/ Breast Care International

In Ghana and Tanzania there are a lack of support services for people living with and beyond BC. This initiative was developed to assess the unmet needs of women following primary BC treatment, and determine the feasibility of implementing a recovery package (holistic needs assessment, care plan and treatment summary) for these patients.

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Objectives

  • Explore the unmet needs of women with BC to assess the feasibility of implementing a recovery package
  • Build research capacity and develop collaborations between three research centres

Community Targeted

Nurses working with patients with BC in Ghana and Tanzania

Target Reach

>300 people

Unmet Need Addressed

  • Lack of services and support for people living with and beyond cancer in Tanzania and Ghana
  • Late diagnosis at ABC/mBC stage due to cultural beliefs/values regarding BC
  • Many physical, psychological, social, spiritual, or financial unmet needs at the end of primary treatment

Key Components

  • Focus groups to assess HCP experience, knowledge & skills, resources, current practice, and challenges
  • Translation and adaptation of the UK holistic needs assessment (HNA) tool to be culturally sensitive
  • Training of local nurses to conduct HNAs, and write care plans and treatment summaries
  • Ongoing support via Zoom calls and data gathered stored in a macro database for statistical analysis

Challenges

  • Nurses were unfamiliar with exploring patient needs for living well after cancer and required workshops and mentoring
  • Focus groups were organised to support the UK team to become more sensitive to African culture

Outcomes

  • The initiative trained 19 nurses, who have used the HNA with 500 patients
  • The research findings have been presented at various conferences

Development / Implementation

Developed by a core team of 5 Royal Marsden staff, 2 from Ocean Road Cancer Institute and 3 from Peace and Love Hospitals. Funded via a Global Challenge Research Fund grant through the Institute of Cancer Research.

Timeline

The initiative ran for one year.

Contact Details

Tanzania - Nazima Dharsee (njdharsee@gmail.com)

Ghana - Beatrice Wiafe Addai (drwiafe@gmail.com)

UK - Theresa Wiseman (theresa.wiseman@rmh.nhs.uk), Susannah Stanway (susannah.stanway@rmh.nhs.uk)

educating-hcps
ethnic-religious-indegenous-or-native-populations-and-other-historically-marginalised-groups
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
people-who-mistrust-conventional-treatments
people-who-lack-an-adequate-caregiver-or-support-system
africa
Winter Mission

Winter Mission

The Aegean Group, supported by Women for Oncology

Women living in isolated and remote Greek islands encounter social and economic barriers that prevent them assessing breast cancer prevention services. This initiative brings these services to the remote locations, as well as offering medical services and informative lectures specifically for patients living with ABC/mBC.

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Objectives

  • Raise breast cancer awareness and increase access to BC prevention services for remote Greek island communities, while offering medical services and education to people living with ABC/mBC

Community Targeted

Inhabitants of isolated Greek islands with limited access to medical services

Target Reach

150-300 people

Unmet Need Addressed

  • Social/economic barriers to accessing primary care and medical services for women in remote Greek islands

Key Components

  • Temporary outpatient clinics in remote locations for examinations and to build awareness of BC
  • Medical services & support through informative interactive lectures specifically for patients with ABC/mBC

Challenges

  • Some women were reluctant to participate in lectures or get examined, as it is deemed taboo
  • Limited transportation and poor connection to the islands, which is also impacted by weather conditions

Outcomes

  • 1,517 inhabitants from 4 islands underwent a clinical examination, with 160 examined in the breast clinic (ultrasound or biopsy)
  • Patients diagnosed with eBC or ABC/mBC were referred for therapy

Development / Implementation

A team of 88 volunteers (including 36 HCPs) ran the initiative, which required portable infrastructure for the breast clinic, medication, disease awareness materials & prevention guidance, and 5 speedboats. Sponsorship from 10 different organisations.

Timeline

The initiative ran from September 28th–October 2nd, 2016.

Contact Details

support-for-patients
people-with-low-incomes
people-who-live-a-long-distance-from-a-specialist-centre
older-people
people-with-low-health-knowledge
europe
You Have a Choice Campaign

You Have a Choice Campaign

Federation of Associations “Amazons, Spa for Cancer” and Pfizer

In Poland, there is low awareness of ABC/mBC and the treatment options available. The “You Have a Choice” nationwide educational/social campaign aims to raise awareness of the benefits of CDK4/6 inhibitors and the importance of patient involvement in treatment decisions, through expert meetings, roundtables, a call to action/manifesto, and online patient training.

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Objectives

  • Raise awareness of available treatment options for ABC/mBC and the involvement of patients in treatment decisions
  • Demonstrate the benefits of using CDK4/6 inhibitors and their clinical effectiveness compared to previously adopted models of treatment in various lines in breast cancer

Community Targeted

People with ABC/mBC in Poland

Target Reach

>300 people

Unmet Need Addressed

  • Low awareness and understanding of ABC/mBC and available treatment options
  • Poor communication between doctors and patients

Key Components

  • Activities in partnership opinion leaders in women’s health: social media, expert meetings
  • Awareness campaign aimed at the general public and patients:
    • Expert meeting "Do Polish women have a choice in breast cancer treatment?"
    • Women's Roundtable – a project involving women in joint action for women with breast cancer
    • ONE VOICE – call to action and manifesto on the strategy for breast cancer in Poland
    • Women's circles/Online Academy – training for patients

Challenges

  • Finding patients who would like to be an advocate of the campaign

Outcomes

  • Limited outcomes as campaign only recently started

Development / Implementation

Team of 10 people, including 6 external experts (HCPs, patients), 2 Pfizer colleagues and 2 PR.

Timeline

The project started in May 2021 (pre-launch activities) and is ongoing.

Contact Details

educating-patients
people-with-low-incomes
people-with-low-health-knowledge
europe

Introducing the Hard-to-Reach ABC/MBC Communities Toolkit

Watch our video to learn more!

Best Practices

Explore best practice initiatives organised by theme. Developed from written submissions and interviews with initiative owners, these documents incorporate key learnings and proven methods for real-world application.

Educating HCPs about ABC/mBC

Best practice in ABC/mBC

See document

Educating patients about ABC/mBC

Best practice in ABC/mBC

See document

Support for patients with ABC/mBC

Best practice in ABC/mBC

See document

Peer-to-peer support groups or platforms for patients with ABC/mBC

Best practice in ABC/mBC

See document

Raising awareness and promoting earlier diagnosis

Best practice in ABC/mBC

See document

related resources

Discover additional resources to support hard-to-reach populations with ABC/MBC, 
including a peer-reviewed publication highlighting key disparties in care

Peer-reviewed publication, 2025

Underserved patient populations with metastatic breast cancer: a review of progress and remaining challenges

See document

Peer-reviewed publication, 2020

Addressing disparities and challenges in underserved patient populations with metastatic breast cancer in Europe

See document

Wellness Chart

Easy-to-use symptom tracker to enable people with mBC to record how they feel on treatment each day

See document

Visual Treatment Pathway

A visual, easy-to-understand resource about key stages of the mBC treatment pathway to support with improved decision making

See document

Patient Barrier Assessment Tool

Triage resource for healthcare professionals to determine whether a patient is at risk of facing disparities in healthcare

See document

Primary Care Physicians Toolkit

A guide for healthcare professionals not specialising in breast cancer to help identify patients who experience disparities who may have undiagnosed mBC

See document